Greater Lakes Mental Healthcare - Lakewood - MultiCare
Mental Health Clinics • Lakewood, WA
Clinic Type
Mental Health Clinics
Address
9330 59th Ave SW, Lakewood, WA 98499
Phone
253-697-8400
annualgiving@multicare.org
Opening Hours
Mental health assessments: Monday–Friday 8:30am to 3pm; Substance use disorder assessments: Monday–Friday 8am to 2pm; Access center phone hours: Monday–Friday 8am to 4:30pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Same-day assessments availability?
Same-day access available for mental health assessments and substance use disorder assessments Monday–Friday, with hours listed above.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Yahoo Local, Birdeye, Yelp: Approximately 2.0 to 2.8 stars out of 5 across various platforms (Over 200 reviews aggregated across platforms like Birdeye and Yahoo Local)
Patients praise
- Access to a wide range of services including counseling, medication management, and peer support
- Some individual positive experiences with specific therapists and doctors
- Availability of mobile medical services and an onsite pharmacy
- Focus on trauma-informed, comprehensive care models
Common complaints
- Poor administrative management and disorganization
- Difficulty scheduling appointments and long wait times
- Unresponsive front desk and difficulty reaching staff via phone
- Reports of being dropped from services without notice
- Allegations of unprofessional behavior and gaslighting by some staff members
- Concerns about communication between providers and patients during crises
"As an organization that is dedicated to the mental health of individuals, it is completely unorganized and poorly managed. Someone I know called and scheduled an online assessment... and no one answered or scheduled the video call."
— LocalityBiz Review"I am so grateful for Greater Lakes. They treat the whole person with a range of classes, counseling and care. I have learned self management techniques with my mood and have become completely..."
— Yahoo Local Review"The providers and therapists have been great, but the management, policy and front desk staff make working with this place nearly impossible."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- King County announces operator for third crisis care center | The Seattle Times — Feb 27, 2026
- Lakewood Rocked as Jefferson Center Pulls Plug on Adult Recovery Program — Jul 10, 2026
- Cultivating Connections: A Regional Network Takes Shape: King County Selects MultiCare to Operate Future South King County Crisis Care Center — Feb 26, 2026
- MultiCare Primary Care in Kent features new model for patients | Kent Reporter — Mar 31, 2026
- Karen A. Kazsmer, MA - Mental Health Counselor Specialist in Lakewood, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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