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About

Madison Eye Care Associates, Inc is a privately held optometry practice based in Westlake and Lakewood, OH. It provides eye care services and vision products through a small team (4 employees) led by COO Krystal Swiney. The practice focuses on optometry and vision care within the Lakewood/Westlake area and operates as a local eye care provider in Ohio.

Clinic Type

Ophthalmology

Address

Phone

4408925367

Email

westlake@madisoneyecare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • optometry
  • vision care
  • eye examinations
  • diagnosis and treatment of eye diseases

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.8/5 (665 reviews (Lakewood location))
  • Birdeye: 4.8/5 (356 reviews (Dr. Gregory J. Kovats))
  • BestProsInTown: Generally positive (138 reviews (Westlake location))

Patients praise

  • Thorough and knowledgeable optometrists
  • Friendly and helpful staff members
  • Welcoming and comfortable office environment
  • Modern technology and clear explanations during exams
  • Long-term patient satisfaction with specific doctors

Common complaints

  • Issues with eyeglasses fit and quality
  • Difficulty obtaining refunds or addressing order errors
  • Negative experiences with administrative processes or customer service staff
  • Limited appointment availability at certain locations

"Dr Leah Steele was a true pleasure. She has a perky and warm spirit... She is very thorough and knowledgeable, offering different solutions to correct my vision."

Birdeye review

"After a months long saga I finally have a functional pair of glasses... I am getting the runaround and it..."

MapQuest review regarding eyeglasses order issues

"Dr. Mogordy is the best! We really trust these doctors... good people, smart people, caring people."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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