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About

Complete Healthcare in Lancaster, Ohio offers addiction treatment, primary care, and gynecological services. The clinic provides addiction maintenance through medications and counseling, along with primary care, gynecology, hormone replacement therapy, family planning, and cosmetic consultations. Located at 430 North Memorial Drive, the clinic operates Monday through Thursday from 6:00 AM to 5:00 PM and Friday from 6:00 AM to 4:00 PM.

Clinic Type

Addiction Treatment

Address

Lancaster, Ohio

Phone

(614) 882-4343

Email

info@completehealthcare.com

Opening Hours

6:00 AM – 5:00 PM

Services Offered

  • Addiction Treatment
  • Primary Care
  • Gynecology
  • Hormone Replacement Therapy
  • Family Planning
  • Cosmetic Consultations

Team

  • Complete Healthcare Lancaster team, Physicians and nurses (unspecified) — Staff/Clinicians

Insurance & Payment

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Languages Spoken

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FAQs

What are your hours?

Monday – 6:00 AM – 5:00 PM; Tuesday – 6:00 AM – 5:00 PM; Wednesday – 6:00 AM – 5:00 PM; Thursday – 6:00 AM – 5:00 PM; Friday – 6:00 AM – 4:00 PM; Saturday – Closed; Sunday – Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Penn Medicine Lancaster General Health Women's Specialty Center): 3.7/5 (6 reviews)
  • Birdeye (Crossroads Addiction Medicine): 4.6/5 (10 reviews)
  • Unilocal (OB-Gyn of Lancaster): Not explicitly aggregated (multiple individual reviews) (12 reviews)
  • Yahoo Local (LG Health Physicians - Physicians for Women): 2.5/5 (13 reviews)

Patients praise

  • Specific providers noted as amazing, caring, and attentive
  • Compassionate and effective clinical care for addiction recovery in some settings
  • Convenient locations for some patients
  • Accessible and speedy addiction treatment services at certain facilities

Common complaints

  • Rudeness and lack of empathy from office staff
  • Long wait times and inefficient administrative processes
  • Concerns regarding dismissive or judgmental behavior by medical providers
  • Privacy issues (e.g., thin walls, hearing private conversations)
  • Difficulty in scheduling appointments or receiving responsive communication
  • Community complaints regarding safety and disruptive behavior at local addiction resource centers

"Dr. Yoo was absolutely amazing. Listened intently ..asked detailed questions. Seemed very caring and willing to work to help me get better."

— Birdeye Review

"It’s obvious that the doctors at this location don’t care about their patients, and are in a hurry to get them in and out. During my last annual exam, I felt as though the doctor was annoyed with me even being there..."

— Unilocal Review

"I have been a client of Crossroads for well over a year. I have only gotten the best service from their clinical team. They do their best to encourage me, helping me along this difficult process."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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