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About

Summary: - OhioHealth Physician Group Primary Care in Lancaster, OH, is a private primary care practice with 13 employees and annual revenue around $9.21 million. - Headquartered in Lancaster, the office offers general primary care services (including pediatric care) and operates 2 offices in the United States: Lancaster, OH (1638 North Memorial Drive) and Columbus, OH (180 E Broad St, Columbus, 43215). - Related to OhioHealth Physician Group Primary Care, not a general surgery clinic. If you’re seeking General Surgery in Lancaster, this page focuses on primary care rather than surgical services. - For specific surgical needs, consider nearby specialties or OhioHealth acute care/surgical facilities in the region.

Clinic Type

Bariatric Care

Address

Lancaster Medical Offices, OhioHealth Physician Group

Phone

614-566-5594

Email

Innovation@OhioHealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • General Surgery
  • Bariatric Care
  • Robotic surgery
  • Nissen and toupet methods
  • Hiatal hernia repair
  • Robotic gastric surgery (non-bariatric)
  • Benign and malignant robotic colon and rectal surgery
  • Robotic antireflux surgery (GERD)

Technology & Equipment

  • Robotic surgery
  • Robotic-assisted procedures
  • Hiatal hernia repair tools
  • Nissen and Toupet techniques

Insurance & Payment

—

Languages Spoken

—

Pricing

  • Price Transparency (linked)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 5.0/5.0 (9 reviews)
  • U.S. News & World Report (aggregate): 5.0/5.0 (48 reviews)
  • Medical News Today: 4.1/5.0 (21 ratings)

Patients praise

  • compassionate and caring bedside manner
  • thorough explanations of conditions and procedures
  • not rushing appointments
  • effective surgical results
  • professional and friendly staff

Common complaints

  • isolated reports of negative patient experiences regarding surgical outcomes or patient interactions

"Very compassionate and caring He is concerned for his patients well being and willing to find what and how to fix the problems"

— Healthgrades patient review (Dr. David Robertson)

"It is the kindest precise doctor I’ve ever had I would not let another surgeon touch my stomach Outside of Dr. Timothy Custard."

— Medical News Today patient review (Dr. Timothy Custer)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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