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About

Quest Diagnostics is a Fortune 500 American clinical laboratory company (NYSE: DGX) founded in 1967 and headquartered in Secaucus, New Jersey. It operates primarily in the United States, Puerto Rico, Mexico, and Brazil, providing diagnostic testing services across cancer, cardiovascular, infectious, neurological disorders, COVID-19, and drug testing. For location-specific inquiries (e.g., Lancaster), Quest Diagnostics maintains laboratories and testing services regionally—contact wellness@questdiagnostics.com or call +1-866-697-8378 for assistance and to confirm service availability near Lancaster.

Clinic Type

Diagnostic Services

Address

901 Meeting Street Ste 103 Lancaster, SC 29720

Phone

866.697.8378

Email

Lifetimelabs@questdiagnostics.com

Opening Hours

- 8:00 am-12:00 pm , 1:00 pm-5:00 pm - 8:00 am-12:00 pm , 1:00 pm-5:00 pm - 8:00 am-12:00 pm , 1:00 pm-5:00 pm - 8:00 am-12:00 pm , 1:00 pm-5:00 pm - 8:00 am-12:00 pm , 1:00 pm-5:00 pm - Closed - Closed

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local (Lancaster, PA): 2.0 / 5 stars (26 reviews (Yahoo Local))
  • LabDraw (Lancaster, PA): 3.67 / 5 flasks (3 reviews (LabDraw))

Patients praise

  • Skilled and gentle phlebotomists, particularly for blood draws
  • Efficient experience when appointments are scheduled in advance
  • Friendly and helpful staff in specific interactions
  • Ease of using the online scheduling and kiosk check-in systems

Common complaints

  • Long wait times and inefficient service for walk-ins
  • Rudeness or perceived lack of patience among some staff members
  • Concerns about facility cleanliness
  • Difficulties with appointment scheduling and notification reliability
  • General complaints regarding billing transparency and unresolved customer issues company-wide

"I am not great with needles and the phlebotomist made me so comfortable with humor. He was so efficient and good with his job that I barely noticed the draw."

— Loc8NearMe Review (March 2026)

"The reception room was full and everyone was angry. I waited 1/2 hour. Not sure how I got ahead of..."

— Yahoo Local Review (February 2026)

"Horrible wait, horrible staff, dirty and watch your billing!!! Actually, just best not to go there!"

— Yelp Review (July 2026)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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