Family Planning Clinic - Lancaster General serving Willow Street, PA
Family Planning • Lancaster, PA
Clinic Type
Family Planning
Address
531 North Lime Street, Lancaster, PA 17604
Phone
717-544-4305
webservices@lghealth.org
Opening Hours
Monday: 8:00 AM - 5:00 PM EDT; Tuesday: 8:00 AM - 5:00 PM EDT; Wednesday: 8:00 AM - 5:00 PM EDT; Thursday: 8:00 AM - 5:00 PM EDT; Friday: 8:00 AM - 5:00 PM EDT; Saturday: Closed; Sunday: Closed
Services Offered
Insurance & Payment
—
Free or low-cost care
Languages Spoken
FAQs
What services are offered at the Family Planning Clinic?
Gynecological services, births control, STI testing and treatment, pregnancy testing, and other reproductive health services.
What services are offered by the Family Planning Clinic?
Gynecological services, healthcare referral navigation, sexually transmitted infection testing and treatment, birth control, pregnancy testing, and other related reproductive and preventive health services.
Who can receive services at this program?
Women and men of all ages, including teens; parental consent isn’t required; income-eligible individuals.
What are the hours for the Lancaster General Family Planning Clinic?
Monday–Friday 8:00 AM – 5:00 PM EDT; Saturday and Sunday closed.
Is interpretation available for languages other than English?
Yes, interpretation services are available; languages include Spanish and other interpretation as needed.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Penn Medicine Lancaster General Health Women's Specialty Center): 3.7 out of 5 stars (6 reviews)
Patients praise
- Professional and compassionate care from individual providers
- Personalized OB/GYN services including routine and high-risk care
- Focus on open conversation and patient education
Common complaints
- Difficulties with office communication, including text messaging and online portals
- Challenges in getting responsive assistance or resolving complaints
- Reports of impersonal or unhelpful office staff interactions
"I like my doctor, and the care I get - but the portal and website and text messaging system operate like it's 1999. ... PMLGH is not only not responsive to complaints - there's no one to complain to!"
— Birdeye review"she made me feel very comfortable during what is an uncomfortable situation"
— Patient feedback on provider profileSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Planned Parenthood Keystone ceases to provide family planning services to Medicaid patients | Health | lancasteronline.com — Mar 13, 2026
- Central Pa.’s Planned Parenthood Keystone loses Medicaid | Politics | lancasteronline.com — Sep 30, 2025
- Welcoming the first babies from Penn Fertility in Lancaster | Penn Medicine — Feb 12, 2026
- Provider Profile | Penn Medicine — Aug 1, 2025
- Provider Profile | Penn Medicine — Aug 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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