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Clinic Type

General Surgery

Address

Lancaster General Health Suburban Pavilion, Suite 200, 2104 Harrisburg Pike

Phone

717-544-3626

Email

Uphsgift@upenn.edu

Opening Hours

8am - 5pm

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What are the office hours?

Monday–Friday 8am–5pm (as listed under Office Hours).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 2.5/5 average rating (for specific provider) (7 ratings)
  • Penn Medicine official provider pages: 4.9 to 5.0/5 average ratings for various vascular surgeons

Patients praise

  • high provider-specific satisfaction scores (e.g., surgeons often rated near 5.0)
  • praise for surgeon professionalism and thorough explanations of procedures/tests
  • positive experiences with clinical staff (nurses, dietitians) during inpatient stays

Common complaints

  • dissatisfaction with administrative processes such as portal/website/text systems
  • perceived lack of responsiveness to patient complaints
  • concerns regarding billing and lack of upfront disclosure of costs
  • reports of long wait times and poor communication regarding status during hospital visits

"I like my doctor, and the care I get - but the portal and website and text messaging system operate like it's 1999. No notice; then multiple notices; then electronic conversations that allow no actual RESPONSE... PMLGH is not only not responsive to complaints - there's no one to complain to!"

Birdeye review of Penn Medicine Lancaster General Health Women's Specialty Center

"she explained all about my test results and answered all the questions that i had"

Penn Medicine provider page review for Dr. Fiona Gaunay

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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