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About

The Behavioral Health Urgent Care Center (BHUCC) in Lancaster, California provides 24/7 mental health crisis services including rapid assessment, crisis intervention, medication support, and case management. The facility accepts walk-ins and all insurance plans, offers stays up to 24 hours, and operates a separate Crisis Walk-In Center open 8 a.m. to 8 p.m. daily.

Clinic Type

Mental Health

Address

415 East Avenue I, Lancaster, CA

Phone

(888) 535-3288

Email

info@starsinc.com

Opening Hours

BHUCC open 24/7; CWIC open 8 a.m.–8 p.m., seven days a week

Services Offered

  • 24/7 outpatient program
  • Rapid mental health assessment
  • crisis intervention and medication support
  • case management
  • linkage to recovery-oriented community resources and ongoing mental health services
  • walk-ins welcome
  • insurance accepted
  • 24-hour stay options up to 24 hours
  • Crisis Walk-In Center (CWIC) open 8 a.m.–8 p.m., seven days a week

Insurance & Payment

  • All insurance plans accepted

Individuals without insurance also able to receive services. Contact for more information.

Languages Spoken

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FAQs

Is the BHUCC open 24/7?

Yes, the Behavioral Health Urgent Care Center is open 24 hours a day, seven days per week.

Does the BHUCC accept all insurance plans?

Yes, all insurance plans are accepted (individuals without insurance can also receive services).

What services are available at the BHUCC?

Rapid mental health assessment, crisis intervention, medication support, case management, linkage to recovery-oriented community resources and ongoing mental health services.

Can walk-ins be seen at the BHUCC?

Walk-ins are welcome (call ahead for additional information and estimated wait times).

How long can a client stay at the BHUCC?

Clients may stay up to 24 hours; overnight stays are allowed. If stabilization is not achieved within 24 hours, transition to a higher level of care may occur.

Is there a Crisis Walk-In Center (CWIC) and what are its hours?

Yes, the BHUCC features a Crisis Walk-In Center (CWIC) open seven days a week from 8 a.m. to 8 p.m.

Who operates the BHUCC?

Operated by Star View Behavioral Health on behalf of the Los Angeles County Department of Mental Health.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • urgentcaremap.health: 3.2 out of 5 stars (50 reviews)
  • bdir.in: 3.3 out of 5 stars (16 reviews)

Patients praise

  • supportive and professional staff
  • helpful during mental health crises
  • useful resource for medication management and short-term psychiatric support
  • clean and well-maintained facility

Common complaints

  • lower aggregate ratings compared to other services
  • general concerns regarding efficiency or staffing in similar facility types

"The Behavioral Health BUCC provided excellent support to one of my clients. The staff were very supportive, responsive, and communicative throughout the ..."

— Yelp

"Amazing friendly service quick and reliable they helped me have my medication until I finally got the chance to see my psychiatrist thank you"

— MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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