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Clinic Type

Neurology

Address

Lancaster General Health Neuroscience Institute, Suite 200, 2150 Harrisburg Pike, Lancaster, PA 17601

Phone

717-396-9167

Email

Uphsgift@upenn.edu

Opening Hours

Monday–Friday 8am–5pm

Services Offered

  • Neurology

Team

  • LG Health Physicians Neurology Harrisburg Pike — Clinic

Insurance & Payment

Languages Spoken

FAQs

What are the office hours?

Monday through Friday, 8am to 5pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Penn Medicine (provider profile: Dr. Hany Salama): 5.0 (209 reviews)
  • Penn Medicine (provider profile: Dr. Heather Harle): 4.9 (271 reviews)
  • Penn Medicine (provider profile: Dr. E. Michelle Gibson DePoy): 4.8 (150 reviews)
  • Penn Medicine (provider profile: Dr. Allison Crowell): 4.9 (259 reviews)
  • WebMD (practice: Lancaster General Health Physicians Neurology): 5 stars (based on 1 rating) (1 review)

Patients praise

  • Providers are described as listening to patients and not rushing (e.g., “don't feel rush” / “takes time with you and you don't feel rushed out the door”)
  • Patients describe clear explanations and discussing treatment options
  • Care is described as kind, compassionate, professional, and knowledgeable
  • Some reviews praise outcomes-focused care (e.g., appropriate follow-ups and caring about outcomes)

Common complaints

  • Dismissive or condescending interactions and patients feeling unheard (Birdeye reviews)
  • Potential issues with medication/assistance program fit with insurance (Yelp)
  • Unspecified complaints about wait times/billing/administrative experience appear in BBB profile for the broader Lancaster General Health organization

"“great provider he listens to u don't feel rush n very nice”"

Penn Medicine provider profile (Dr. Hany Salama)

"“takes time with you and you don't feel rushed out the door. answers all your questions”"

Penn Medicine provider profile (Dr. Allison Crowell)

"“Waited four months for my neurologist appointment and within five minutes and not even evaluating me physically, he was already smiling condescendingly… talking over me”"

Birdeye review for Lancaster General Health Neuroscience Institute

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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