OrthoCarolina: Orthopedic Care, Doctors and Locations
Orthopaedics • Lancaster, SC • Since 2005 • More than 35 orthopedic and specialty care offices through the Carolinas locations
About
OrthoCarolina is a physician-owned, private orthopedic practice network offering comprehensive musculoskeletal care, including operative and non-operative treatments across foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. With over 300 practitioners, they treat more than a million patient visits annually across North and South Carolina, and operate multiple offices in Charlotte, NC. While the main HQ is in Charlotte, they have a presence in the region and are known for research, education, and training in orthopedics.
Clinic Type
Orthopaedics
Address
4601 Park Road, Suite 250, Charlotte, NC 28209, US
Phone
7043232455
Marketing@orthocarolina.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau: 1.05/5 (Not explicitly totaled in snippet (multiple complaints))
- Trustpilot: 2.5/5 (7 reviews)
- Birdeye: 4.7/5 (1,397 reviews (Gastonia location))
- Birdeye: 4.9/5 (2,909 reviews (Matthews location))
Patients praise
- Highly skilled and professional medical staff at some locations
- Compassionate and empathetic bedside manner reported by some patients
- Efficient and convenient appointment scheduling in specific cases
- Positive outcomes for some surgical and non-surgical procedures
Common complaints
- Reports of dismissive or uncaring staff and physicians
- Complaints regarding misdiagnosis or ineffective treatment plans
- Frustration with administrative processes, billing, and surgery scheduling
- Issues with medical equipment performance and communication during procedures
"I would definitely NEVER recommend them to anyone as they are there to solely take your money and dont really care if they ever addressed any of your issues and concerns."
— Better Business Bureau Customer Review"From start to finish, the entire experience was professional, efficient, and compassionate. Thank you, Dr. Macknet, and the OrthoCarolina team for such outstanding care!"
— LocalityBiz Review for Fort Mill locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NC Trend: OrthoCarolina is big in its specialty, but small compared with hospital rivals. Here’s how it is adapting. - Business North Carolina — Jul 31, 2025
- OrthoCarolina Marks End of Certificate of Need in North Carolina, Opening the Door to Expanded Access, High Quality, and Lower-Cost Orthopedic Care — Nov 21, 2025
- Dr. John Masonis, MD – Orthopedic Surgeon for Joint Pain in Charlotte, NC — Nov 22, 2025
- Dr. Jesse Otero, MD – Orthopedic Surgeon for Joint Pain in Charlotte, NC — Feb 22, 2026
- Lauren M. Klepper, PA - Physician Assistant in Shelby, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More orthopaedics clinics in Lancaster
Summary: - MUSC Health is the academic health system of the Medical University of South Carolina, headquartered in Charleston, SC. It was founded in 1824 and operates as a government/ private-type health system with a large footprint in South Carolina and in 5 other countries. - The system is nationally recognized, including a 11-year streak as No. 1 hospital in South Carolina by U.S. News & World Report (as of 2025). - Services include tertiary and secondary care across multiple locations in South Carolina; it is the parent organization for Musc Health Orthopaedics & Sports Medicine, which provides orthopedic and sports medicine services. - Contact and location details: MUSC Health has multiple offices in South Carolina (e.g., Mount Pleasant, Winnsboro, Indian Land, Columbia) and general inquiries can be directed to the main numbers: 803-581-3151 or +1 843-792-1414. - For specific orthopedic and sports medicine services, visit muschealth.org or contact the local MUSC Health Orthopaedics & Sports Medicine locations in Lancaster, SC, to confirm availability, providers, and appointment options.
Orthopedic Associates of Lancaster (OAL) is a private Hospitals and Health Care practice founded in 1972 and based in Lancaster, PA. They provide comprehensive orthopedic services across five locations (Lancaster, Willow Street, Manheim at Spooky Nook, Lebanon, and Ephrata) with an in-house outpatient surgery center (NPSC) for procedures including total joint replacements. The team includes orthopedic physicians, surgeons, athletic trainers, and a professional staff across clinical and administrative roles. OAL emphasizes advanced technology, patient-centered care, and convenient options such as online scheduling for new patients and new problems. They employ 400+ staff and operate eight offices nationwide, with a focus on sports medicine, joint replacement, orthopedic trauma, pediatric care, and related therapies. Contact: 717-299-4871.
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