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About

Fairfield Medical Center (FMC) is a nonprofit, general acute health system based in Lancaster, Ohio, founded in 1916 and part of OhioHealth. It serves over 250,000 residents across multiple counties and employs more than 2,000 caregivers. FMC offers comprehensive orthopedic care among its broad services, including bariatric, cancer, heart and vascular, maternity, emergency, hospice, outpatient therapy, and foot/hand orthoses. The organization operates as a 501(c)(3) nonprofit with a mission-driven approach and a strong community presence in central Ohio.

Clinic Type

Orthopedic Surgery and Nonsurgical Orthopedics

Address

2384 N. Memorial Drive, Lancaster, OH

Phone

740-689-4935

Email

marketing@fmchealth.org

Opening Hours

FHP Orthopedics Office Hours Monday–Friday, 8 a.m.-4:30 p.m.

Services Offered

  • Orthopedic care
  • Orthopedics
  • Physical Medicine & Rehabilitation
  • Sports Medicine

Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours for FHP Orthopedics?

FHP Orthopedics Office Hours Monday–Friday, 8 a.m.-4:30 p.m.

How can I schedule a consultation with the orthopedic team?

To schedule a consultation with our compassionate orthopedic team, give us a call at 740-689-4935.

Is a provider referral necessary to schedule a visit?

A provider referral is not necessary but may be required by your insurance.

When should I arrive for my appointment?

We value your time, which is why we ask that patients arrive 15 minutes early to fill out paperwork and avoid delays. If you need to reschedule, please give us 24 hours’ notice.

What items should I bring to my visit?

Valid photo ID; Referral slip from your physician (if applicable); Any previous X-rays or MRIs; List of medications you currently take; Insurance information for billing purposes.

Where is the orthopedic office located?

We are located at the River Valley Campus on Route 33 in Lancaster; 2384 N. Memorial Drive, Lancaster, OH.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News, Healthgrades, and Vitals: Varies by provider, often 4/5 or 5/5 stars for individual surgeons (Varies (e.g., hundreds across different platforms for individual physicians))

Patients praise

  • Praise for clinical expertise and professional surgical care
  • Patients feel well-informed and treated with compassion by specific providers
  • Successful surgical outcomes and efficient physical therapy recovery programs reported by some patients
  • Appreciation for clear communication and bedside manner of specific surgeons and PAs

Common complaints

  • Challenges with office communication and phone accessibility
  • Reports of delayed or unreturned calls
  • Some specific provider complaints regarding bedside manner and administrative interactions
  • Some complication-based ratings for orthopedic procedures rated as worse than expected

"Fairfield Medical Center is the BEST place I have ever received healthcare. ALL of the doctors, including Dr. Sabatina, are amazing. I am so impressed by this healthcare group."

— Fairfield Medical Center patient testimonial

"Patient feedback for Fairfield Healthcare Professionals Orthopedics and Physical Medicine & Rehabilitation reflects a dedicated medical staff but also highlights areas for administrative improvement. Specifically, Timothy Norman, PA-C, Dr. Santiago, and Dr. Sabatina have been noted for their ability to explain complex medical procedures clearly and treat patients with compassion."

— FHP Orthopedics review summary

"Horrible bedside manner wouldn't stand in front of me to talk to..."

— Healthgrades patient review of a provider at Fairfield Medical Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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