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About

Orthopedic Associates of Lancaster (OAL) is a privately owned hospital-affiliated orthopedic practice founded in 1972 and based in Lancaster, PA. They operate 8 offices across central Pennsylvania (Lancaster, Willow Street, Manheim at Spooky Nook, Lebanon, Ephrata) and run their own outpatient orthopedic surgery center (NPSC) at Lancaster and Lebanon campuses, offering a full range of procedures including total joint replacements. Their team includes orthopedic physicians, surgeons, athletic trainers, physical therapy, and support staff, with a patient-centered approach and emphasis on technology and compassionate care. OAL provides online scheduling for new patients and new problems and employs 400+ staff across locations. Key contact: 717-299-4871. Website: fixbones.com.

Clinic Type

Orthopedics

Address

Lancaster, Lebanon, Spooky Nook, Willow Street, and Ephrata (areas served)

Phone

Not specified

Email

oalmarketing@fixbones.com

Opening Hours

Not specified

Telehealth

Not specified

Emergency Care

Orthopedic Urgent Care (walk-in)

Services Offered

  • Orthopedic care
  • Foot & Ankle Center
  • Joint replacement (outpatient total joint replacement)
  • Sports medicine
  • Urgent care (orthopedic urgent care)
  • Neck and back
  • Shoulder
  • Knee
  • Foot doctor
  • Joint replacement center
  • Piaa physicals (sports medicine)
  • Sponsorships
  • Surgical affiliations
  • Walk-in orthopedic urgent care
  • Outpatient joint replacement centers
  • Pain management (orthopedic)
  • Injury care and prevention for pickleball
  • Neck/back doctor
  • Shoulder doctor
  • Knee doctor
  • Sports medicine doctor
  • Joint replacement revision doctor
  • Velys robotic-assisted solution

Technology & Equipment

  • Blue Distinction Center by Blue Cross Blue Shield
  • outpatient total joint replacement
  • walk-in orthopedic urgent care
  • robotic-assisted joint replacement (Velys)
  • outpatient joint replacement center

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Not specified in provided text

Not specified

Not specified in provided text

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • Not specified

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

Schedule Online

Online scheduling available for new patients and new problems.

Commitments

  • Not specified

Awards & Accreditations

  • LNP LancasterOnline 2025 Readers’ Choice Award winner: Foot & Ankle Practice, Orthopedic Practice, Physical Rehab Center, Sports Medicine, and Urgent Care
  • LNP|LancasterOnline 2025 Readers’ Choice Awards Winner
  • 2025 Community's Choice Awards Lebanon Valley: Winner – Orthopedic Practice; 3rd Place – Physical Therapy

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.7 out of 5 stars (281 reviews)
  • rater8: 4.85 out of 5 stars (average across many provider listings) (12,000+ ratings)
  • Better Business Bureau (BBB): A+ rating (Not applicable)

Patients praise

  • Professional, knowledgeable, and caring physicians
  • Efficient and friendly office staff
  • Clear, thorough explanations of diagnoses and treatment plans
  • Effective, timely care and fast, professional service environments

Common complaints

  • Some reports of poor communication or dismissive behavior from specific providers
  • Isolated negative experiences regarding treatment approaches

"What a great experience. Doctor Carroll was attentive, listened and gave answers in lay man terms. Did not feel like I was being rushed to get to another patient."

Birdeye review for Orthopedic Associates of Lancaster

"What I liked the most about Dr. Horning was the fact that he did not talk down to me as I have become accustomed to with other doctors since I moved to Lancaster. He treated me like I had a brain..."

rater8 review for Dr. Joel A. Horning

"I just can't say the same for Orthopedic Associates of Lancaster, where my experience ended up being experimental, invasive, and dismissive."

Reddit user experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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