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Clinic Type

Pain Management

Address

2700 W Pleasant Run Rd, Ste 370, Lancaster, TX 75146

Phone

(972) 597-7326

Email

Opening Hours

Mon - Fri 9 am to 5 pm

Services Offered

Insurance & Payment

Languages Spoken

  • English
  • Spanish

FAQs

Pain Management

Pain Management services are designed for patients experiencing persistent or injury-related pain. Care plans focus on identifying pain sources and applying targeted medical or interventional treatments to improve function and daily comfort.

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Oak Street Health Lancaster): 4.5/5 stars (42 reviews)
  • Birdeye (LG Health Physicians Family Medicine Crooked Oak): 3.6/5 stars (67 reviews)
  • WebMD (Dr. Mark Cohen): 5/5 stars (6 ratings)
  • Vitals (Dr. Carol Struminger): 4.9/5 stars (16 ratings)
  • Healthgrades (Dr. Spencer Phillips): 5/5 stars (29 reviews)
  • UPMC (Teresa L. Weitz): 4.9/5 stars (118 ratings)
  • UPMC (Kathy Ann Daisy): 4.9/5 stars (129 ratings)

Patients praise

  • High levels of patient satisfaction with individual practitioners, frequently described as caring, compassionate, and attentive
  • Patients appreciate providers who listen thoroughly and do not make them feel rushed during appointments
  • Strong trust and long-term relationships with healthcare providers in the Lancaster area
  • Efficient and professional staff experiences reported at many family medicine practices

Common complaints

  • Concerns regarding office communication and appointment scheduling (e.g., missing lab orders, difficulty getting through by phone)
  • Issues with follow-up on patient items (e.g., misplaced personal belongings)
  • Some patients feel the care experience is rushed or too focused on triage/referrals
  • Isolated reports of significant waiting room delays and billing disputes at larger health system entities

"Dr. Phillips and staff are caring, compassionate and expert professionals that stand ready to help in every way possible. We are blessed and grateful to be their patients."

Healthgrades Review

"She really takes interest and time with her patients. She makes you feel comfortable and at ease."

UPMC Patient Review

"I feel as though seeing a PCP is more of a triage experience where they are too quick to refer."

UPMC Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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