Lancaster Behavioral Health Hospital
Psychology • Lancaster, PA
About
Lancaster Behavioral Health Hospital is a privately held mental health hospital based in Lancaster, Pennsylvania, with facilities in the United States. It provides inpatient and outpatient services for adults and adolescents with mental illness. The hospital operates through a partnership between Penn Medicine Lancaster General Health and Universal Health Services and opened in July 2018. Key details: - Industry: Hospitals and Health Care - Type: Privately Held - Headquarters: Lancaster, PA, USA - Addresses: 333 Harrisburg Ave, Lancaster, PA 17603 (HQ); additional Lancaster, PA location - Services: Inpatient and outpatient behavioral health care for adults and adolescents - Status: Active - Parent/partnership: Penn Medicine Lancaster General Health and Universal Health Services - Contact: 717-740-4160 / 717-740-4100 - LinkedIn: linkedin.com/company/lancaster-behavioral-health-hospital (1,379 followers) If you’re seeking care options, this hospital focuses on inpatient treatment for mental health conditions and supports patients through a Penn General Health and UHS partnership.
Clinic Type
Psychology
Address
333 Harrisburg Ave
Phone
717-740-4100
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Current Offers
Confidential assessments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Lancaster Behavioral Health Hospital Patient Satisfaction Survey: 4.47 / 5
- Vivian Health: 4.0 / 5 (4 reviews)
Patients praise
- Modern and beautiful facility
- Reported patient satisfaction scores (e.g., 4.47/5 average)
- High-quality cafeteria food
- Commitment to people-centered care noted in testimonials
Common complaints
- Concerns regarding high staff turnover rates
- Reports of management issues, including unsafe assignments and lack of responsiveness to staff safety concerns
- Operational stress and insufficient changes to address shortcomings
- Historical citations from state investigations related to patient complaints
"I can't say enough good things about this beautiful facility. What stood out the most was how seamlessly the entire team worked together and were united by a shared purpose: people-centered care."
— Patient testimonial on hospital website"Management puts nurses in unsafe assignments then “punishes” them when they speak up about it."
— Anonymous review on Vivian Health"Their turnover rate compared to every other psychiatric hospital nearby is abysmal. Partnering with UHC was the worst mistake LGH ever made."
— Reddit user commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Feds dismiss Lancaster Behavioral Health Hospital’s illegal coercion claims against union | Local News | lancasteronline.com — Aug 18, 2025
- Union members, activists rally in Penn Square on Labor Day | Local News | lancasteronline.com — Sep 2, 2025
- Feds dismiss Lancaster Behavioral Health Hospital's illegal coercion claims against union | Pennsylvania Dutch Country — Aug 18, 2025
- New Behavioral Health Treatment Center Opens in Lancaster, Serving Central Pennsylvania — Jun 23, 2026
- See inside new Keystone Retreat Behavioral Health Center in Ephrata [photos] | Health | lancasteronline.com — Dec 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
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