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About

Lancaster General Health Urgent Care specializes in walk-in care for minor emergencies, including minor cuts and minor burns. With two offices in Lancaster, PA, they offer quick access to medical staff for minor illnesses and injuries, and provide COVID-19 information. They operate privately, with a large web presence (monthly visits ~24.8k) and multiple contact numbers. Useful for quickly treating minor wounds without an appointment. Locations: - 2118 Spring Valley Rd, Lancaster, PA 17601 - 540 N Duke Street, Lancaster, PA 17602 If your query is specifically about treatment for minor cuts or minor burns, they provide urgent care services suitable for those conditions. For precise wait times, services, and insurance acceptance, contact the centers or visit their homepage.

Clinic Type

Urgent Care

Address

432 Cloverleaf Rd, Elizabethtown, PA 17022

Phone

+1-717-544-5350

Email

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Opening Hours

Monday – Friday: 9 am – 9 pm Saturday – Sunday: 8 am – 8 pm

Telehealth

OnDemand offers convenient video visits for minor illnesses and injuries from home

Emergency Care

Call 911 or visit the nearest Emergency Department for emergencies such as chest pain, difficulty breathing, coughing up blood, vomiting blood, or a bone protruding through skin

Services Offered

  • Walk-in care for minor illnesses and injuries
  • Reserve your spot online
  • OnDemand video visits for minor illnesses and injuries
  • Emergency Department referrals
  • Common illnesses and injuries treatment
  • Minor injuries care
  • Pain issues treatment
  • Insurance acceptance information (participates with many plans)
  • Cash, check, or credit card for uncovered services

Insurance & Payment

  • Most insurances (participating plans)

We accept most insurances; before you visit call your insurance company or view participating plans. If not covered, you can still visit Urgent Care and pay for uncovered services, co-pays, or deductibles.

Cash, Check, Credit card, Co-pays/Deductibles as applicable

Languages Spoken

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FAQs

What do you treat?

Common illnesses and minor injuries; pain issues.

Will my insurance cover the visit?

We accept most insurances; if not covered, you can pay for uncovered services and any required co-pays or deductibles.

What are the hours?

Monday – Friday: 9 am – 9 pm Saturday – Sunday: 8 am – 8 pm

Do you offer COVID-19 testing?

We do not offer rapid testing for COVID-19. Standard COVID-19 tests are available.

How can I reserve a spot online?

Reserve Your Spot online in advance of your visit to ensure you will be seen.

What should I do if I have flu or cold symptoms?

If you have flu and cold symptoms and suspect it may be COVID-19, call your provider’s office, Urgent Care, or OnDemand for an evaluation before going to a medical site. Providers will advise next steps.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Lancaster General Health Urgent Care): 3.6/5 (128 reviews)
  • Birdeye (Lititz–Kissel Hill location): 3.2/5 (90 reviews)
  • Birdeye (Norlanco location): 3.6/5 (32 reviews)

Patients praise

  • Friendly and caring staff and physicians
  • Convenient and fast alternative to emergency rooms for non-life-threatening issues
  • Thorough examinations
  • Helpful for families with children

Common complaints

  • Long wait times
  • Rude or unprofessional staff/medical assistants
  • Perceived dismissiveness of patient concerns
  • Lack of transparency regarding insurance acceptance/billing issues

"The Medical assistant and PA were extremely rude. My wait til was 45 to 60 minutes and waited an hour and a half to be seen when it wasn't even busy."

— Birdeye Review

"My 2 year old had a horrible ear infection and after his pediatrician would not take him due to suspected covid, this office took him on no questions asked! Thank you for our wonderful experience and for making our baby feel better tonight!"

— Birdeye Review

"I visited this facility for COVID and strep throat testing and provided my insurance card at the time of service. However, I later found out that my insurance was not accepted, and I had to pay the full bill out of pocket."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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