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About

Metabolic Clinic at Lancaster Medical Offices is a weight loss clinic located at 43112 15th St West, North Building in Lancaster, California. The clinic operates Monday through Friday from 8:30 a.m. to 5 p.m. and is part of Kaiser Permanente's network of facilities.

Clinic Type

Weight Loss Clinic

Address

43112 15th St West, North Building Lancaster, CA 93534

Phone

661-729-4035

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

How can I contact Kaiser Permanente for provider directory hard copy requests?

Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request.

What interpreter services are available?

Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. In-person, telephone, video, and alternative modes of communication are available.

Where can I find information about Medi-Cal or Medi-CalRx?

www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 2.5/5 (141 reviews)
  • Apple Maps: 94% satisfaction rating (16 ratings)

Patients praise

  • Some patients report being impressed with follow-ups and care coordination
  • Positive feedback regarding specific customer service interactions in departments like radiology
  • Convenience of having multiple services like pharmacy and blood draw under one roof

Common complaints

  • Reports of rude or condescending staff interactions
  • Complaints regarding appointment scheduling and office accessibility during posted hours
  • Frustration with the quality of care for pediatric patients

"I'm a new patient with Kaiser. I'm truly impressed with the follow ups, the care and calls to meet my needs and appointments. I've experienced great customer service."

— Yahoo Local review from Alma R.

"This is the absolute worst experience we have ever had. Many bad experiences with Kaiser but this was by far the worst! The last time we brought our 6 year old in they sent us home..."

— Yahoo Local review from Erika A.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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