Laboratories | UM Health-Sparrow
Laboratory Services • Lansing, MI • Since 1896
About
Summary: UM Health-Sparrow Lansing is part of the University of Michigan Health–Sparrow integrated system (formerly Sparrow Health System). It operates as a nonprofit hospital network headquartered in Lansing, Michigan, offering advanced medical services and a Level 1 Trauma Center. The organization focuses on broad community care, including emergency services, cancer care at the Herbert-Herman Cancer Center, cardiovascular care, maternal-child services (Mother Baby Center), and primary care/community health initiatives. In 2024, the system rebranded to University of Michigan Health-Sparrow, with communications reflecting either name during the transition. Laboratories focus: - The page highlights broad clinical services and care centers, not specific laboratory capabilities or tests. - If you’re seeking details on UM Health-Sparrow Lansing laboratories (test types, turnaround times, locations, or hours), please specify and I can pull out or summarize those details if provided.
Clinic Type
Laboratory Services
Address
Carson Lab, 406 E. Elm St., Carson City, MI 48811
Phone
517.364.8100
info@TheMac.org
Opening Hours
M-F | 6 a.m. - 6 p.m. Sat. | 8 a.m. - 2 p.m. Sun. & Holidays by special arrangement
Services Offered
Technology & Equipment
Insurance & Payment
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Online scheduling is available at all locations with the exception of the Drive Thru Lab Services at Frandor in Lansing. This drive-thru will continue to be offered on a first-come, first-served basis during business hours.
Languages Spoken
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Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv: 5.0 out of 5 (2)
- Wheree: 7.7 out of 10
- Yahoo Local: 1.0 out of 5
Patients praise
- Efficient and quick service, particularly with appointments
- Friendly, professional, and skilled staff/phlebotomists
- Convenient drive-thru options and weekend availability
- Minimal discomfort during procedures
- Clear communication and helpful guidance using digital tools like MyChart
Common complaints
- Occasional long wait times
- Inconsistencies in privacy protocols
- Occasional overcrowding, especially impacting elderly patients
- Some reports of poor customer service
"Lines move quickly, no contamination from group waiting rooms, the staff is friendly and very skilled with minimal discomfort."
— Loc8NearMe review for Drive Thru Lab Services"Something was not right today. Took close to an hour for me and my wife to get our blood tests. Not like other times we have come here over the past six months."
— Loc8NearMe review for Professional Building Lab"Dawn is the best! I have a step daughter that struggles with getting her blood drawn, Dawn was very good at explaining everything and keeping her calm. We will ask for her every time."
— Loc8NearMe review for Professional Building LabSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UM Health-Sparrow Unveils First-of-its-Kind Lab Testing System - Michigan Business Network % — Dec 10, 2025
- Sparrow lab test automation to bring faster results — Dec 11, 2025
- U-M Health Sparrow says it is 1st Michigan hospital to develop measles testing capability — Aug 6, 2025
- ICYMI: Michigan Business Beat | Jon Baker, UM Health-Sparrow, Lab Automation & Faster Results - Michigan Business Network % — Dec 23, 2025
- UM Health-Sparrow becomes first in Michigan to have in-house measles testing — Aug 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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