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Clinic Type

Behavioral Health

Address

Phone

727-518-6444

Email

HOPE.IOP@FBM-FL.COM

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Emergency Care

Dial 911 for life-threatening emergencies

Services Offered

  • Transcranial Magnetic Stimulation (TMS)
  • Spravato (esketamine)
  • Deep Transcranial Magnetic Stimulation (dTMS)
  • Inpatient and outpatient care
  • Child and adolescent psychiatry
  • Adult psychiatry
  • Geriatric psychiatry
  • Various mental health therapies
  • Hope IOP (Intensive Outpatient Program)

Technology & Equipment

  • TMS
  • dTMS
  • Spravato
  • Telehealth

Team

  • Florida Behavioral Medicine — Organization/Clinic

Insurance & Payment

  • All Insurance (including self-pay, without insurance)
  • self-pay

We accept All Insurance (including self-pay, without insurance).

Self-pay, Insurance, Telehealth, In-person payments

Languages Spoken

  • Se Habla Español
  • English

Current Offers

Adult New Patient Data Form

Child New Patient Data Form

FAQs

What services do you offer?

TMS, Spravato, telehealth or in-person appointments, inpatient and outpatient care, child/adolescent and adult psychiatry, and more.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Trustpilot: 3.2/5 stars (Trustpilot) (1 review listed for fbm-fl.com on Trustpilot as of Jan 2026)
  • Zocdoc: 4.73/5 stars (for Dr. Richard Smith) (64 reviews (for Dr. Richard Smith))
  • Yelp: Generally low ratings (indicated by user feedback context) (70 reviews total (Yelp))

Patients praise

  • Some individual providers (e.g., Dr. Mayer) have received praise for their attentiveness and competence
  • Occasional positive experiences with front office staff, though these are less frequently reported than negative ones

Common complaints

  • Dissatisfaction with administrative and front office staff (unfriendly, incompetent, long wait times, difficulty reaching by phone)
  • Concerns regarding billing practices, including charges for unrendered services and disputes over co-pays
  • Reports of inadequate or rushed medical consultations with some providers
  • Issues with medication management, including slow or failed prior authorizations for insurance and pressure to take prescription medications
  • Poor facility conditions (older, dirty, or uncomfortable waiting areas)
  • Strict and often inflexible cancellation policies with associated fees

"Worst place in the world ! ... Billing is a disaster. ... They REFUSE to rebook your appointment until you pay the $50 as well! Forget about trying to get a refill as well."

LocalityBiz review

"I saw Dr Shah and during our appointment his cell phone kept going off and he is looking at it. I feel he was just going through the motions and didn't even understand my concerns."

WebMD review (August 8, 2023)

"The only doctor I would recommend in this practice is Dr. Mayer. ... I gave 2 stars because their staff are unfriendly and at times incompetent."

OpenGovCA review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Largo, FL·Behavioral Health

Summary: - HCA Florida Healthcare is a large network of hospitals and care sites in Florida, with more than 570 locations and 88,000 providers and care team members across the state. - The organization operates as a public company headquartered in Davie, FL, and includes a broad mix of hospitals, physician practices, and other care locations. - The specific facility in question, HCA Florida Largo Hospital in Largo, FL, is part of the HCA Florida network and participates in the broader system’s mission to provide comprehensive healthcare services, including mental health and related supports, within the community. - If you’re seeking Mental Health Services at HCA Florida Largo Hospital, consider contacting the hospital directly to confirm available behavioral health programs, emergency mental health services, inpatient or outpatient options, and referrals. Notes: - The provided sources emphasize HCA Florida Healthcare as a nationwide Florida-based hospital network rather than detail specific mental health programs at Largo Hospital. For precise mental health services, call the Largo Hospital or visit its page on the HCA Florida site.

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