Behavioral Health Services - Las Cruces - Memorial Medical Center
Behavioral Health • Las Cruces, NM • Since 1953 • 1 (behavioral health unit at Memorial Medical Center) locations
About
Summary: Memorial Medical Center Las Cruces provides a broad range of medical services in Las Cruces, NM, including diagnostic, therapeutic, and rehabilitative care for inpatients and outpatients. Located in the Mesilla Valley, it serves Doña Ana County and surrounding areas with a focus on comprehensive health services. The center operates as a private, active hospital established in 1953, employing about 240 staff and serving the community from its Las Cruces headquarters at 2450 S Telshor Blvd. While the page highlights general healthcare services, it does not specify a dedicated Behavioral Health Services department. For behavioral health support, consider contacting the center directly at 575-522-8641 or visiting their site for information on mental health, emergency psychiatry, counseling, or inpatient/outpatient behavioral health programs.
Clinic Type
Behavioral Health
Address
Memorial Medical Center
Phone
+1-575-522-8641
recordsrequests@tenethealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
Who can refer to the behavioral health unit?
Referrals can be made by physicians, psychologists, psychiatrists, social workers, ministers, nurses, home health agencies, nursing homes, family members or caregivers, teachers and other community partners. Individuals may also self-refer.
What should you do in a behavioral health crisis?
Call 911 or visit the Emergency Department for evaluation.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6/5 (1,391 reviews)
- Momentary Labs (CMS HCAHPS-based summary): 2/5 star rating (overall patient satisfaction) (938 patient surveys)
- Yelp: Not specified in provided excerpt
- NursingHomeDatabase.com (CMS/Medicare-derived page): Not specified in provided excerpt
Patients praise
- Patient-experience survey metrics exist via CMS HCAHPS-based summaries (e.g., discharge information cited as a top strength)
Common complaints
- Low satisfaction scores and/or limited patient recommendation rates in survey-based summaries
- Complaints about care experience (e.g., long waits, staff rudeness, alleged misinformation/false statements)
- Complaints alleging poor cleanliness/unsanitary conditions
- Allegations of care being denied or delayed for serious conditions (reported in news coverage)
"“Horrible medical facility. I went there to see a doctor… I waited for 4 hours… When I said I wanted to leave some rude male nurse… was so rude… I left there…”"
— Birdeye review excerpt for Memorial Medical Center (Las Cruces, NM)"“Memorial Medical Center has received an overall star rating of 2 out of 5… 62.0% of patients would definitely recommend…”"
— Momentary Labs summary (CMS HCAHPS-based)"“The room itself was filthy, literal drops of blood on the floor, the bathrooms smelt of old urine…”"
— Yelp (Updated July 2026) excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- La Clinica De Familia- Centennial High School Based | RehabHive — Oct 27, 2025
- Herlinda Magill - Clinical Nurse Specialist in Las Cruces, NM — May 14, 2026
- Diana Jeremias - Clinical Social Worker in Las Cruces, NM — May 14, 2026
- Janette Carrillo — May 30, 2026
- ABA Therapy in Las Cruces | Mariposa Autism Service Center — Sep 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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