New Mexico Behavioral Health Institute
Psychiatric Care • Las Vegas, NM
Clinic Type
Psychiatric Care
Address
3695 Hot Springs Blvd, Las Vegas, NM 87701
Phone
505-454-2100
adadocumentrequest@doh.nm.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- NursingHomeDex: 2 out of 5 stars (N/A)
- US News & World Report (Nursing Home Rating): 1 out of 5 stars (N/A)
- MyCaringPlan: 7.6 out of 10 (17 reviews (across web))
Patients praise
- Instances of compassionate care from staff
- Support for disabilities and trauma, including PTSD
- Recognition as a comprehensive facility for behavioral health needs
- Appreciation for amenities and supportive atmosphere from some patients
Common complaints
- Concerns regarding patient mistreatment and abuse
- Issues with staff compassion, competence, and supervision
- Reports of neglect and poor care in specific units (e.g., Sierra unit)
- Documentation of deficiencies in health and safety inspections
- Reports of worsened conditions post-discharge
"Some patients have had positive experiences, highlighting compassionate staff and effective assistance with disabilities, including PTSD. Gratitude is expressed for the support received."
— MyCaringPlan (AI Summary)"Reviews reflect considerable variability in the quality of care, pointing out concerns regarding staff misconduct and neglect, particularly in the Sierra unit. Despite these criticisms, some residents and families have noted exceptional care experiences."
— Care ChangesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Intermediate Social Worker (DOH/NMBHI #13119) — May 25, 2026
- Behavioral Health Institute trying to prep for unknown impact of new reform laws | Local News | santafenewmexican.com — Jul 22, 2025
- Intermediate Forensic Social Worker (DOH/NMBHI #13119) — Apr 14, 2026
- PSA: Water Service Alert – West Side Area of Las Vegas — Oct 14, 2025
- New Mexico Gov. Lujan Grisham signs $11.1B state budget — Mar 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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