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About

Desert Parkway Behavioral Healthcare Hospital is a private, Joint Commission-accredited acute psychiatric facility in Las Vegas, NV. Founded in 2013 and based at 3247 S Maryland Pkwy, it operates 152 beds and provides trauma-informed, evidence-based behavioral health services. Services include outpatient programs, psychiatric and addiction treatment, and specialized care for children (as young as 7), adults, seniors, and a Hope for Heroes program for first responders and military. The hospital employs about 78 staff and serves the Las Vegas area with multiple offices in the city. Contact: (877) 663-7976.

Clinic Type

Psychiatry and Mental Health

Address

Las Vegas, Nevada (Desert Parkway Behavioral Healthcare Hospital)

Phone

877-663-7976

Email

alv.snu@desertparkway.com

Opening Hours

24/7 assessments and crisis support (phone-based intake available 24/7)

Emergency Care

24/7 crisis assessments and support

Services Offered

  • Mental health services
  • Behavioral health hospital services
  • Inpatient psychiatric services
  • Adolescent behavioral services
  • PTSD treatment
  • Substance use treatment
  • Detox
  • Rehab
  • Outpatient programs
  • Assessments
  • Crisis stabilization

Insurance & Payment

Languages Spoken

  • Hablamos Español
  • English

FAQs

Does Desert Parkway offer 24/7 crisis assessments?

Yes, they offer mental health assessments 24/7.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News (patient experience ratings categories; overall display shows multiple star values): Multiple category ratings shown (e.g., 5/5, 4/5, 2/5) (Not stated in provided snippet)
  • Recovery.com: 3.3 (317 (shown as number of reviews))
  • Syrweb (SyrWeb facility reviews page): 3 out of 307 reviews (as shown in highlights) (307)
  • ProvenExpert: 1.70 out of 5 (53 reviews (on the site page))
  • Yelp: No star rating shown in provided snippet; however reviews include strongly negative statements (Not stated in provided snippet)

Patients praise

  • Some reviewers report compassionate/attentive staff
  • Group therapy and recreational activities are appreciated by some
  • PHP/IOP programs are described as effective or life-changing by some reviewers
  • Facility described as offering a supportive, safe environment and amenities (e.g., gym/common areas)

Common complaints

  • Rude staff and cursing/disrespect reported by some reviewers
  • Poor communication/organization, including issues with personal belongings
  • Inadequate or overly harsh treatment described (including allegations like overmedication, insufficient attention)
  • Food cleanliness/quality complaints; some say food is hard to eat or not edible
  • Some reviewers claim they left worse off or that care felt revenue-focused
  • Serious allegations on Yelp about mistreatment and medication refusal
  • Some sources show very low ratings (e.g., 1.70/5) indicating widespread dissatisfaction

""Positive Feedback: Some patients report compassionate and attentive staff.""

syrweb-prod-app-deliv.azurewebsites.net facility page (Desert Parkway Behav Healthcare Hosp)

""Some found the inpatient experience helpful but noted issues with specific staff attitudes.""

syrweb-prod-app-deliv.azurewebsites.net facility page (Desert Parkway Behav Healthcare Hosp)

""Total ripoff. Don't even consider sending a patient to this facility.""

Yelp (Desert Parkway Behavioral Healthcare Hospital - Las Vegas)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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