Psychiatric Care - Behavioral Health | UM Capital Region Health
Mental & Behavioral Health • Laurel, MD • 1 (UM Laurel Medical Center as primary site) locations
Clinic Type
Mental & Behavioral Health
Address
UM Laurel Medical Center, Laurel, MD
Phone
240-677-7090
jania.matthews@umm.edu
Opening Hours
Emergency psychiatric assessments available 24-hours a day
Telehealth
Available (implied by extracted extras)
Emergency Care
24-hour emergency psychiatric assessments available at UM Laurel Medical Center
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at UM Capital Region Health Behavioral Health?
Outpatient behavioral health services including intensive outpatient program (IOP) and partial hospitalization program (PHP); emergency department evaluations; ongoing team-based treatment and medication management.
How can I get more information or support?
Call 240-677-7090 for more information about behavioral health services.
What services are offered?
Two outpatient behavioral health services, including intensive outpatient program and partial hospitalization program.
Where is the care provided?
UM Laurel Medical Center, serving Prince George’s County and surrounding communities.
What is the first contact for care?
Emergency department evaluations as the initial contact, followed by a quick evaluation by the medical team.
How long can a patient be observed?
Patients may be observed for up to 23 hours in a safe setting.
How is the treatment plan developed?
On admission, a thorough behavioral health evaluation is performed, then a team of licensed mental health professionals develops a detailed treatment plan.
Who monitors medications?
A nurse practitioner or physician manages and adjusts prescribed medications.
Are there staff available for psychiatric consultations?
Yes, psychiatric nurse educators deliver on-the-spot training and psychiatric physician assistants are available for consultations.
What is the contact number for more information?
For more information about behavioral health services call 240-677-7090.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Google): 1.9 out of 5 stars (1,221 reviews) (1,221 reviews)
- Rehab.com (Google): 1.93 out of 5 stars (276 reviews)
- Healthgrades: 56% patient recommendation rate (N/A)
Patients praise
- Facility is often described as clean and modern
- Some individual staff members recognized as kind or professional
Common complaints
- Extremely long wait times in the emergency department
- Reports of rude or dismissive staff and poor bedside manner
- Perceived lack of accountability or urgency regarding patient concerns
- Difficulties with communication regarding medical status and care
- Concerns about patient safety and support in behavioral health units
"I get treated like the bottom of the barrel. The nurses are dismissive. If I ask a question about my health. They give me silence."
— LocalGuideWorld (ER at UM Laurel Medical Center)"Waiting for 8 hrs, I don't think these people really care about the people..."
— Yelp (UM Capital Region Medical Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Building a Healthier Maryland | University of Maryland Medical System — Aug 11, 2025
- Congratulations to Ms. Jasmine Pariza-Peek and the University of Maryland Capital Region Health! - HARTZ Search — Dec 15, 2025
- LAUREL REGIONAL HOSPITAL BEHAVIORAL HEALTH SERVICS — Jul 9, 2026
- ADepT At Offering Hope: Treatment for Difficult-to-Treat Depression - University of Maryland Medical System Health Hub — Feb 9, 2026
- MATClinics: Treatment Options, Amenities & Photos (Laurel, MD) — Aug 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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