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Clinic Type

Primary Care

Address

14201 Laurel Park Drive, Suite 111 Laurel, MD 20707

Phone

3015152901

Email

info@drsfirst.com

Opening Hours

Mon-Fri: 8 am-5 pm

Telehealth

Yes, telehealth for new patients

Services Offered

  • Primary care
  • Walk-in clinic
  • preventive care? (not explicitly listed)
  • onsite lab testing
  • same-day appointments

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • CareFirst
  • Humana
  • Johns Hopkins Health
  • Medicaid (Carefirst Community Plan, Aetna Medicaid, United Health Medicaid, Priority Partner-Johns Hopkins, Amerigroup and straight Medicaid)
  • Medicare (Including Medicare Advantage Plans with United Health Care, Carefirst, John Hopkins, Aetna) All Secondary Insurances accepted

Note: This site notes earlier exclusions for certain plans; verify at time of appointment.

Self-Pay, Insurance

Languages Spoken

  • English

FAQs

Do you offer telehealth for new patients?

Yes, we offer telehealth to new patients.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 4.5 out of 5 (8 reviews)
  • LifeBridge Health: 4.8 out of 5
  • WebMD Care: 5.0 out of 5 (40 ratings, 28 reviews)
  • LifeBridge Health: 4.5 out of 5 (270 ratings, 83 reviews)
  • WebMD Care (Laurel Internal Medicine): Low, specific ratings not explicitly aggregated beyond individual complaints (6 reviews)

Patients praise

  • Providers are often described as attentive, thorough, and good listeners
  • Many patients appreciate doctors who take the time to explain diagnoses and treatment options clearly
  • Compassionate and professional bedside manner from specific physicians
  • Convenient access to services like vaccinations or on-site pharmacy refills at some locations
  • Generally professional and welcoming interactions with some nursing and support staff

Common complaints

  • Difficulty reaching office by phone and long hold times
  • Complaints about cold, dismissive, or unprofessional front desk staff
  • Concerns regarding rushed appointments and feeling unheard by providers
  • Issues with prescription refills, administrative errors, and poor communication between office locations
  • Dissatisfaction with changes in care quality following practice acquisitions or physician retirement

"Dr. Reid has always gone the extra mile for me. She spends all the time that is needed and makes me feel cared for. ... I never feel I am bothering her. Her sense of compassion is phenomenal."

WebMD Care (Dr. Dahlia Reid)

"I've been going to the doctor here for about 5 years, but they got lazy and apathetic about their patients since Covid. ... Its a joke, a very expensive joke with an inflated bill that might include mystery charges that take more time and effort to fix."

WebMD Care (Laurel Internal Medicine)

"Dr Greenspan and staff have always been professional, yet polite and empathetic. Dr Greenspan is a great doctor and seems to truly care. Even as busy as he is he always has time to lend an ear when needed."

LifeBridge Health (Dr. Stephen Greenspan)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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