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About

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Clinic Type

Allergy and Immunology

Address

500 Merrimack Street, Lawrence, MA 01843

Phone

978-557-8900

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.massgeneralbrigham.org/specialty/Allergy%20and%20Immunology/near/Lawrence%2C%20MA?page=1

Services Offered

  • Allergy and Immunology

Team

  • Bryan D Stone, MD — Provider
  • John B Hein, MD — Provider
  • John Julius Orlando Accarino, MD — Provider
  • Michelle E Conroy, MD — Provider
  • Mara Shapero, MD, MPH — Provider

Insurance & Payment

—

Languages Spoken

—

FAQs

What is the affiliation of this allergy and immunology clinic?

Mass General Brigham Allergy and Immunology Clinic (Mass General Brigham)

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 1Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 2Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 3Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 4Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 5Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 6Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 7Allergy and Immunology in Lawrence, MA - Primary Care — Allergy and Immunology clinic in Lawrence, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham, Health US News, FindATopDoc, WebMD: Average ratings for specific providers often range from 4.0 to 4.7 out of 5 stars. (Varies by provider and platform; some individual specialists have dozens of reviews, while general medical center pages aggregate hundreds of varied experiences.)

Patients praise

  • Knowledgeable and professional doctors
  • Efficient annual exams and quick same-day appointments reported by some patients
  • Thorough diagnostic processes and clear explanations from certain providers
  • Empathetic care noted in specific patient interactions

Common complaints

  • Difficulty reaching offices by phone for scheduling or rescheduling appointments
  • Long wait times at clinics
  • Unprofessional, dismissive, or rude front desk and administrative staff
  • Perceived lack of attentiveness or rushed interactions with providers
  • Issues with follow-through on referrals, documentation, and insurance coordination

"Dr. Stone is a good doctor. Very pleasant, friendly and knowledgeable."

— Mass General Brigham patient review

"It is extremely concerning that the same issue with the front desk staff has been ongoing for so long without resolution. The inability to reach the office by phone to schedule or reschedule appointments is unacceptable."

— LocalityBiz patient review regarding Lawrence Medical Center

"The worst service attention ever, they do not even respect appointments or anything... doctors are rushing as crazy and don’t pay attention to the problem."

— LocalityBiz patient review regarding Greater Lawrence Family Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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