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About

River City Pharmacy is a full-service pharmacy located inside Heartland Community Health Center between Downtown and West Lawrence, Kansas. It offers prescription medications, Medication Therapy Management, over-the-counter products, online refills, drive-thru and lobby pickup, pharmacist counseling, and discount programs including 340B pricing for affordable medications.

Clinic Type

Pharmacy

Address

Located inside Heartland Community Health Center, between Downtown and West Lawrence

Phone

+1 785-856-3210

Email

carecupboard@heartlandhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • pharmacy services
  • Medication Therapy Management (MTM)
  • OTC products
  • online prescription refills
  • drive-thru window
  • lobby pickup
  • patient portal
  • pharmacist counseling
  • discount programs
  • 340B pricing program
  • affordable medications

Technology & Equipment

  • Healow Pay
  • patient portal
  • drive-thru window
  • online prescription refill system

Team

  • River City Pharmacy team, pharmacists and staff facilitating MTM and counseling — Pharmacy team

Insurance & Payment

—

in-store, drive-thru, phone, online (patient portal), HealowPay (Healow Pay)

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (29 reviews)

Patients praise

  • Affordable medication pricing
  • Friendly, helpful, and compassionate staff
  • Convenience of being located within Heartland Community Health Center
  • Availability of drive-thru and free local delivery services

Common complaints

  • Limited operating hours (no Sunday service, limited Saturday hours)
  • Reports of being chronically understaffed at times
  • Long wait times and perceived disorganization during peak periods

"Chronically understaffed, resulting in long wait times as one employee handles both the drive-thru and walk-ins. Staff seem indifferent to the visibly frustrated customers and the overall disorganization."

— Loc8NearMe Review (July 2025)

"This pharmacy has people who truly care! I love Rivercity!!!"

— Loc8NearMe Review (April 2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Lawrence, KS·Pharmacy

River City Pharmacy is a full-service pharmacy located at Heartland Community Health Center in Lawrence, Kansas, offering prescription filling, medication counseling, and Medication Therapy Management services. As a nonprofit pharmacy, it helps patients find affordable medication prices and provides free delivery and drive-thru service. The pharmacy also offers clinical pharmacy services for managing chronic conditions like diabetes, hypertension, and asthma.

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