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Clinic Type

Primary Care (multi-location group)

Address

25 Marston Street Suite 301 Lawrence, MA 01841; 575 Turnpike Street Suite 22 North Andover, MA 01845

Phone

+19789468550

Email

elie.ata@merrimackhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mhlawrencehospital.org/services-and-centers/primary-care

Services Offered

  • Primary Care

Team

  • Merrimack Health Community Medical Associates: Lawrence — Primary care practice location
  • Merrimack Health Community Medical Associates: North Andover — Primary care practice location

Insurance & Payment

—

Languages Spoken

—

Social Media

Youtube

Photos

Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 1Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 2Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 3Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 4Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 5Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 6Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 7Primary Care | Lawrence General Hospital - Merrimack Health — Primary Care clinic in Lawrence, MA — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS (SeniorHealthDatabase): 3/5 stars (CMS Overall Rating)
  • Birdeye (Lawrence General Hospital): 2.3/5 stars (675 reviews)

Patients praise

  • some staff members, including specific doctors and nurses, praised for bedside manner and compassion
  • convenience of walk-in services and on-site testing options
  • some patients report effective, professional, and well-organized care experiences

Common complaints

  • long wait times in the emergency room and for appointments
  • reports of rude, unaccommodating, or unprofessional staff interactions
  • concerns regarding communication, such as difficulty reaching offices by phone or lack of status updates from medical staff
  • instances of alleged diagnostic errors or inadequate care quality

"If I could I would give it no stars. They are absolutely the worst hospital I've ever dealt with... Not one person cared."

— Online patient review

"Ultrasound Dr. Elizabeth Rafferty - great bedside manner, professional and polite, great at calming nerves... I highly recommend Lawrence General and their amazing staff."

— Online patient review

"The doctor's and nurse practitioners are great. The only downside of this place is that when you call for an inquiry, most of the time, the staff don't answer the phone lines."

— Online patient review (Merrimack Medical & Walk In Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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