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About

Mass General Brigham Express Care in Lawrence, MA offers walk-in urgent care for non-life-threatening illnesses and injuries to adults and children seven days a week. Located at 370 Merrimack Street, the clinic provides blood draw lab services and imaging, designed to bridge the gap between primary care and emergency care.

Clinic Type

Urgent Care

Address

370 Merrimack Street, Lawrence, MA 01843

Phone

857-282-2355

Email

patientbilling@partners.org

Opening Hours

Urgent Care Center hours are subject to change, depending on clinical capacity and wait times

Emergency Care

Emergency department available within broader system (not specified as onsite ER)$

Services Offered

  • Urgent Care
  • Walk-in care for non-life-threatening illnesses and injuries
  • Blood Draw Lab
  • Imaging

Technology & Equipment

  • Blood Draw Lab
  • Imaging equipment

Insurance & Payment

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Billing information: This location is considered a physician office location. Urgent care/walk-in services provided at this location are typically billed to your health insurance plan as a physician or nurse practitioner office visit.

Languages Spoken

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FAQs

What should I do in a medical emergency?

Call 911 or visit your nearest emergency room.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Vitals.com / Unilocal.net: 3.9/5 stars (Vitals.com) (8 (Unilocal.net))
  • Boston Consumers' Checkbook: Not explicitly stated, though reviews mention 'very good' or 'excellent' ratings (Boston Consumers' Checkbook) (4 (Boston Consumers' Checkbook))
  • Yelp: Not explicitly stated (Yelp) (25 (Yelp))

Patients praise

  • Prompt attention and minimal wait times for many patients
  • Attentive, knowledgeable, and compassionate medical staff (nurses and physicians)
  • Efficient, thorough examinations for urgent health concerns
  • Helpful triage and communication between medical team members

Common complaints

  • Occasional inconsistent or unapproachable front-desk/administrative staff interactions
  • Difficulties with the call center and phone accessibility
  • Isolated reports of dissatisfaction regarding medical advice or care quality

"Everyone from the triage staff to the nurse and doctor were wonderful."

— Unilocal.net review

"Patients value the prompt attention and minimal waiting times, with many noting they were seen within minutes of arrival."

— Wheree review summary

"This office has changed I don't think it's the doctor's I think it could be their call center. My doctor's are very caring but the office staff doesn't try..."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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