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Clinic Type

Pediatrics

Address

Eisenhower Medical Plaza, 1004 Progress Drive, Suite 200, Lansing KS 66043

Phone

913-651-3111

Email

Info@HighlandGroup.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • pediatrics
  • family medicine
  • primary care
  • women's health
  • newborn information
  • child physical forms
  • health risk assessment
  • pre-participation physical evaluation

Team

  • Kathleen R. McBratney, MD — MD
  • Nicholas G. Brockert, MD — MD
  • Jeri D. Stephenson, PA-C — PA-C
  • Beth Horseman, FNP-C — FNP-C

Insurance & Payment

  • most major insurance plans

Clinic participates with most major insurance plans; verify participation with insurer

Languages Spoken

—

FAQs

What services are offered?

Primary care for all ages including pediatrics, family medicine and related services.

What are the clinic’s contact options for patients?

Direct Contact with Our Office (provided on the site).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown (Complete Family Care LLC, Lansing, KS): highly regarded / positive patient feedback (no single star rating captured in provided snippet) (44 reviews (as shown in listing title))
  • LocalityBiz (Complete Family Care LLC — Lansing, KS page): mixed individual reviews including ★★★☆☆, ★☆☆☆☆, ★★☆☆☆, and ★★★★★ (as shown in provided highlights/snippets)

Patients praise

  • Attentive/compassionate care and staff support
  • Help with referrals/prior authorizations and getting patients necessary information
  • Patients feel enabled to age in place / commitment to ongoing care
  • Positive communication and responsiveness when contacting the clinic

Common complaints

  • Difficulty getting calls back / lack of responsiveness to messages or portal messages
  • Longer waits and/or communication/scheduling concerns
  • Unfavorable front-desk/check-in experiences (e.g., being asked to do tasks and provide credit card on file)
  • Negative patient interactions (e.g., reported harsh language)

"“My appointments went ok here but I felt like they didnt really care. I left several messages and never got calls back.”"

— LocalityBiz review snippet

"“It is absolutely disgusting that I have to do all of my own check in at the doctor's office… Is this Walmart now?”"

— LocalityBiz review snippet

"“Complete Family Care has always been attentive to my needs… If I call… they work very hard to find what I need and get back to me.”"

— LocalityBiz review snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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