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Clinic Type

Behavioral Health

Address

512 South 8th Street, Lebanon, PA 17042

Phone

(877) 907-7970

Email

BasciL@csgonline.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental health services
  • Intellectual & developmental disability services

Insurance & Payment

Languages Spoken

  • English

FAQs

For an Appointment or Referral

Call: (877) 907-7970

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Pennsylvania Counseling Services): 3.4/5 (13 reviews)
  • Rehab.com (Ponessa Behavioral Health): 3.2/5 (24 reviews)
  • Yelp (WellSpan Philhaven): 2.0/5 (21-24 reviews)
  • Rehab.com (WellSpan Philhaven): 2.66/5 (114 reviews)
  • Nursa (WellSpan Philhaven): 2.7/5 (102 reviews)

Patients praise

  • Some patients report successful stabilization and life-saving care
  • Appreciation for specific, caring, and attentive individual therapists or staff members
  • Inpatient services sometimes viewed as a necessary resource in times of crisis
  • Some outpatient therapy experiences described as helpful and supportive

Common complaints

  • Reports of dismissive, judgmental, or unempathetic staff interactions
  • Concerns regarding misdiagnosis and medication management practices
  • Issues with communication between staff, patients, and families
  • Facility cleanliness and food quality complaints
  • Challenges with billing, scheduling, and administrative responsiveness
  • Some reports of traumatic inpatient experiences and lack of adequate support during crises

"The therapists truly care and supportive. I highly recommend this company."

Patient review of Pennsylvania Counseling Services

"A truly traumatizing experience there are several good staff but overall a lack of communication and boundaries with/between patients, staff and loved ones and no desire to fix or even hear issues presented."

Patient review of WellSpan Philhaven

"The way I was made to feel during my last visit was uncalled for. I’ve never felt so unseen and unheard in my life. The annoyance she showed towards me was actually very upsetting."

Patient review of Ponessa Behavioral Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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