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Emergency Medicine • Lebanon, NH
About
Dartmouth Health is a nonprofit, academic health system based in Lebanon, NH, serving northern New England. It operates DHMC (Dartmouth Hitchcock Medical Center) in Lebanon, NH, plus a network of hospitals, clinics, Dartmouth Cancer Center (NCI-designated), Dartmouth Health Children’s, visiting nurse/hospice, and 24+ ambulatory clinics across NH and VT. It employs about 13,000 staff and trains nearly 400 residents/fellows annually in partnership with Geisel School of Medicine. DHMC is consistently ranked NH’s top hospital by U.S. News & World Report. The organization emphasizes cutting-edge research, clinical trials, and comprehensive care across medical specialties, with a focus on accessible, patient-centered services in the region. If you’re searching for a provider in Lebanon, NH, Dartmouth Health offers access to a wide network of physicians and facilities through its provider directory and care locations.
Clinic Type
Emergency Medicine
Address
1 Medical Center Drive, Lebanon, NH 03766
Phone
603-650-2754
matthew.s.houde@hitchcock.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Medicine
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 3.3/5 stars (737 reviews)
- Yelp: 2.1/5 stars (160 reviews)
- Birdeye (Dartmouth Hitchcock Clinics Heater Road): 1.4/5 stars (108 reviews)
Patients praise
- Recognition of individual high-quality doctors and nurses in some instances
- US News patient experience rating of 4 out of 5
Common complaints
- Long wait times and difficulties reaching staff or scheduling appointments
- Perceived lack of care, poor communication, or dismissive bedside manner from staff
- Administrative issues including billing errors and confusing insurance coverage policies
- Staffing shortages and high turnover affecting patient continuity of care
- Dissatisfaction with chronic pain management and specific specialty services like neurology or physical therapy
"They do NOT care about you. Have been told multiple times that my care is not important to them. If you want an appointment with neurology just forget it."
— Birdeye review"So understaffed it's horrible. Had a major surgery almost 2 years ago and had nothing but trouble getting in touch with them prior to and after surgery."
— Yelp review"The billing department doesn’t know anything and the front desk people don’t know anything."
— Birdeye review (Heater Road)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dartmouth Health adds nine new providers from various disciplines across health system | News & Stories | Dartmouth Cancer Center — Jul 25, 2025
- Lauren M. Eastman, PA - Physician Assistant in Lebanon, NH — May 14, 2026
- Dartmouth Health adds 26 new providers from various disciplines across health system | News & Stories | Dartmouth Cancer Center — Mar 27, 2026
- Dartmouth Health adds 15 new providers from various disciplines across health system | Health | unionleader.com — Jun 16, 2026
- Valerie Kats-Drozsdik - Nurse Practitioner in Lebanon, NH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Lebanon
CareNow Urgent Care is a network of walk-in clinics under HCA Healthcare, focused on treating minor illnesses and injuries with on-site x-ray, flu shots, sports physicals, and occupational medicine. They aim to reduce wait times, offer online check-in, and provide services across the U.S. The provided page highlights CareNow’s footprint (about 200+ clinics in the U.S., headquarters in Coppell, TX), staffing by family/internal/emergency medicine clinicians, and hours typically multiple days a week with extended evening access. There isn’t specific information about a Lebanon, Lebanon location on this page; the network’s locations listed are in the United States (Coppell, TX area). For Lebanon, there’s no explicit CareNow presence cited here. If you’re seeking a CareNow near Lebanon, you may need to check their official site or local listings for the closest U.S. or international clinics.
ClearChoiceMD Urgent Care operates 21 locations in the Northeast, including Lebanon, NH. They offer urgent care services with both in-clinic visits and virtual care. Key facts: - Location relevant: 410 Miracle Mile, Lebanon, NH 03766 - Part of ClearChoiceMD, a growing New England urgent care provider established in 2013 - Headquarters: Concord, NH; 79 employees, about $4.6M annual revenue - Serves the Northeast with multiple clinics and virtual options If you’re specifically looking for urgent care in Lebanon, NH, ClearChoiceMD Lebanon provides the local option you asked for.
Emergency Department – Dartmouth–Hitchcock Medical Center (DHMC) and Clinics, Lebanon - DHMC is New Hampshire’s only Level I Trauma Center and a major tertiary-care referral center in northern New England. - Located at 1 Medical Center Drive, Lebanon, NH. DHMC serves as the flagship campus of Dartmouth Health and is affiliated with the Geisel School of Medicine at Dartmouth. - Emergency care: Level I Adult Trauma Center and Level II Pediatric Trauma Center; operates with an air ambulance service. - DHMC is a 507-bed academic medical center employing thousands, offering comprehensive services across primary, specialty, and subspecialty care, supported by education and research partnerships. - Additional context: part of Dartmouth Hitchcock Clinics, within the Dartmouth Health system.
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CoxHealth Urgent Care in Lebanon, Missouri is part of the CoxHealth nonprofit hospital system based in Springfield. The system operates six hospitals serving a 25-county region in Southwest Missouri and Northwest Arkansas, with continuous growth and about 2,340 US employees at multiple locations. While the provided material lists Lebanon-specific details only generally for CoxHealth’s network, it confirms CoxHealth operates in Missouri (Headquarters: Springfield) and offers hospital and urgent care services through its expansive six-hospital, nonprofit health system. For Lebanon-specific urgent care hours and location, please confirm a Lebanon address within CoxHealth’s listed offices or contact CoxHealth at 417-269-3000 for precise regional urgent care details.
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