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Clinic Type

Mental Health

Address

—

Phone

860-418-7000

Email

jeremy.wampler@ct.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Diakon Behavioral Health): 2.29/5 (35 reviews)
  • Rehab.com (WellSpan Philhaven): 2.66/5 (114 reviews)

Patients praise

  • Positive outcomes for some patients at specialized, non-hierarchical centers
  • Proactive efforts by regional bodies (e.g., Region 3 Behavioral Health, PA) to gather consumer feedback and improve services
  • Feeling supported and heard when services actively reach out to patients
  • Availability of various stakeholder forums for service improvement

Common complaints

  • High cost and limited availability of services (Lebanon country context)
  • Stigma surrounding mental health preventing access
  • Inconsistent quality of care and negative experiences with specific practitioners or facilities
  • Frustration regarding lack of impact of feedback and complaints
  • Instances of poor treatment, including allegations of inadequate oversight in inpatient settings

"I’ve recommended Beit Insan to plenty of people and they’ve all found it to be a life-changing experience."

— Beit Insan Reviews

"I’m still not fully healed from the trauma from my stay... If you’re a parent looking for a place for your child, please look elsewhere."

— WellSpan Philhaven Review (Rehab.com)

"In one feedback session, a user expressed frustration with their feedback not being [taken] into consideration."

— Research on Lebanon Service User Participation

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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