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About

Dartmouth–Hitchcock Medical Center (DHMC) is the flagship academic medical center of the Dartmouth Health system, based in Lebanon, New Hampshire. Key points: - Type and scope: Nonprofit hospital system employee, with DHMC serving as New Hampshire’s only academic medical center and a major tertiary-care referral site in northern New England. - Size and capacity: 507 inpatient beds; employs thousands (over 8,000 per center references) with a large regional footprint. - Care and affiliations: Primary, specialty, and subspecialty care; affiliated with Geisel School of Medicine at Dartmouth and Thayer School of Engineering; includes education and research programs. - Trauma and emergency: NH’s only Level I Trauma Center; operates an air ambulance service. - Location and contact: 1 Medical Center Drive, Lebanon, NH 03756. Main regional services include Dartmouth Hitchcock Clinics and DHMC. - Related services: DHMC provides comprehensive services across many specialties (e.g., orthopedics, neurology, cardiology, gastroenterology, urology, geriatrics, pediatrics through trauma designation). - Online presence: Homepage at dartmouth-hitchcock.org; part of Dartmouth Health. If you’re seeking physical therapy services specifically: - DHMC and its affiliated clinics offer physical therapy as part of rehabilitation and outpatient services. For precise locations, hours, and whether a specific clinic (e.g., Lebanon or Etna locations) provides PT, check the Dartmouth–Hitchcock Clinics or DHMC outpatient rehabilitation pages or contact the listed numbers.

Clinic Type

Physical Therapy

Address

Lebanon: Dartmouth Hitchcock Clinics Heater Road; Dartmouth Hitchcock Medical Center; Cheshire Medical Center in Keene

Phone

+1-603-650-5984

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical therapy services
  • outpatient physical therapy
  • therapy for arthritis and post-injury/surgery rehabilitation
  • back and neck pain management
  • pediatric therapy (disabilities in children and newborns)
  • cancer treatment-related therapy effects
  • headache management
  • hip fracture rehabilitation
  • jaw pain treatment
  • knee/ankle/foot problems
  • lymphedema management
  • neuromuscular conditions support (ALS, MD)
  • pelvic floor therapy (incontinence, pelvic floor weakness)
  • post-operative rehab after joint replacement
  • balance problems rehabilitation
  • stroke rehabilitation
  • respiratory problems
  • shoulder/arm problems
  • sprains/muscle strains
  • sports injury rehabilitation
  • work-related injuries
  • specialized clinics and programs

Technology & Equipment

  • Active Step
  • Balance Master

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Heater Road): 1.4 out of 5 stars (108 reviews)
  • Yelp (Medical Center): 2.1 out of 5 stars (160 reviews)

Patients praise

  • praise for individual clinical staff and physical therapists
  • professionalism of medical care providers
  • appreciation for the quality of therapy sessions

Common complaints

  • billing department communication issues
  • frustration with administrative or front-desk staff policies
  • concerns over insurance coverage and unexpected costs

"It pains me to write a review for an excellent experience in Physical Therapy, but people should be warned. The Physical Therapist I worked with was great."

Yelp review of Heater Road facility

"Worst experience! Do not go here! The employees at the physical therapy clinic are incompetent. The billing department doesn’t know anything and the front desk people don’t know anything."

Birdeye review of Heater Road clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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