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Family Health Center is a private practice family medicine clinic in West Lebanon, NH offering physical exams, health and wellness care, acute illness and injury treatment, and medication prescribing. The clinic provides appointments Monday through Friday from 8:30am to 4:30pm for established patients, with same-day appointments available for acute conditions when possible. Services also include allergy injections, DOT physicals, drug screening, laboratory tests, electrocardiograms, and simple skin lesion excisions.

Clinic Type

Primary Care

Address

1 Oak Ridge Rd, Wheeler Professional Park, West Lebanon, NH 03784

Phone

603-448-1941

Email

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Opening Hours

Monday–Friday 8:30am–4:30pm (for established patients; same-day appointments for acute illnesses as available)

Emergency Care

Emergencies during office hours

Services Offered

  • Family medicine
  • General practice
  • Physical Exams
  • Health and Wellness
  • Management of acute illnesses and injuries
  • Prescribing medications

Team

  • James Kelsey, MD — MD
  • Caroline Gerhardt, MD — MD
  • Lisa Buck-Rogers, PA-C — PA-C

Insurance & Payment

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Languages Spoken

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FAQs

What are the practice hours for established patients?

Appointments Monday thru Friday 8:30am-4:30pm for established patients; same day appointments for acute illnesses and injuries when possible.

Who are the practitioners at the Family Health Center?

James Kelsey, MD; Caroline Gerhardt, MD; Lisa Buck-Rogers, PA-C.

What services are provided by the clinic?

Physical Exams, Health and Wellness, prescribing medications, treating illness and injury.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (18 reviews)
  • Tebra: Not explicitly stated as an average, but generally positive tone across high volume of reviews (101 reviews)
  • Yelp: 1 out of 5 stars (based on 1 review) (1 review)

Patients praise

  • Comfortable and at ease atmosphere
  • Clear communication of medical information

Common complaints

  • Unprofessional office staff
  • Lack of follow-through on requests

"Made you feel comfortable and at ease, explained, reports."

— Tebra review by David L.

"This office needs improvement. Some of the staff running the office are unprofessional. They also don't follow through on requests, so I have had to call..."

— Yelp/MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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