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About

Seneca Health Services, Inc. (shsinc.org) is a nonprofit behavioral health provider based in Summersville, WV, founded in 1976. It operates as a Certified Community Behavioral Health Center (CCBHC) offering crisis services, mental health treatment, substance use disorder services, and supports for intellectual disabilities across seven offices in West Virginia, including locations in Summersville, Webster Springs, Marlinton, Maxwelton, and Greenbrier, Nicholas, Pocahontas counties. Services include outpatient care, short-term inpatient psychiatric stabilization, detoxification, and residential treatment for adult men (Recovery Ridge). The organization employs about 38 people, with annual revenue around $27.8 million. Primary contact: info@shsinc.org; main phone: (888) 736-3229. Headquarters at 131 Wellness Drive, Summersville, WV 26651.

Clinic Type

Behavioral Health

Address

131 Wellness Drive, Summersville, West Virginia 26651, US

Phone

8887363229

Email

aelerose@shsinc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Crisis Services
  • Substance Use Disorder Assistance
  • Mental Health Services
  • Intellectual Disabilities Support

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.4/5 (33)
  • Recovery.com: 4.4/5 (20)

Patients praise

  • some individual providers, particularly psychiatrists, received praise for care and expertise
  • seen as an essential community resource for rural mental health and addiction services
  • some staff described as compassionate and dedicated
  • offers a wide range of services including crisis intervention and medication management

Common complaints

  • complaints regarding office staff/receptionist professionalism and communication
  • difficulty in scheduling or medication refills
  • high employee turnover affecting service continuity
  • perceived lack of care for patient well-being

"Dr. Jewell is one of the best psychiatrists I have seen. He uses good reasoning when prescribing medication... Dr. Jewell actually saved my life."

Review on LocalityBiz

"The front office/reception, which are the 4 women who make the appointments, are absolutely appalling... We have been talked down to, lied to, cursed at and belittled."

Review on LocalityBiz

"Seneca health Service has been a lifesaver for me. Christina Defibaugh is the best medical provider ever. takes things seriously and stays longer than 5 minutes with you unlike most doctors."

Review on Rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Lewisburg, WV·Behavioral Health

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