Lewiston Hope & Healing Center
Behavioral Health and Mental Health Clinics • Lewiston, ME • Since 1828
About
Lewiston Hope & Healing Center is part of Sweetser, a Maine-based nonprofit behavioral health provider. In May 2026, Sweetser announced a merger with Common Ties to expand access to care in Lewiston, preserve jobs, and strengthen long-term services for clients and staff in the Lewiston area. The move aims to ensure continued, stable mental health treatment for local residents through enhanced services and established care continuity. If you’re seeking services, Sweetser directs contact via their Promise Line at 1-800-434-3000.
Clinic Type
Behavioral Health and Mental Health Clinics
Address
20 Mollison Way, Lewiston, ME 04240
Phone
1-800-434-3000
info@sweetser.org
Opening Hours
Walk-in hours: Mondays, Wednesdays, and Thursdays 9:00 AM – 3:00 PM
Emergency Care
If you are in crisis, please text or call 988.
Services Offered
Insurance & Payment
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Sliding scale fees, Payment plans, Financial assessment
Languages Spoken
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Pricing
FAQs
Walk-in Hours: Mondays, Wednesdays, and Thursdays from 9AM to 3PM
Walk-in hours are Mondays, Wednesdays, and Thursdays from 9AM to 3PM.
What services are offered at Lewiston CCBHC?
High quality, integrated, evidence-based substance use and mental health services, including MAT, with a comprehensive array of services to create access and stabilize people in crisis.
How can I access services?
To access services, call 1-800-434-3000 or email info@sweetser.org.
Is there a financial assessment for services?
Yes, we offer a financial assessment which determines sliding scale fees and payment plans as needed.
Who can receive services?
The clinic provides services to anyone seeking help for a mental health or substance use condition, regardless of diagnosis, residence, or ability to pay.
What is the crisis contact option?
If you are in crisis, text or call 988.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: No specific aggregate rating score publicly displayed/widely reported (Not publicly available for the specific center)
Patients praise
- Provides accessible walk-in mental health and substance use services
- Serves as a Certified Community Behavioral Health Clinic (CCBHC) for Androscoggin County
- Offers integrated care including medication-assisted treatment and mobile crisis response
- Individual positive experiences with specific clinical staff
Common complaints
- Reports of disorganized management and lack of support for staff
- Concerns regarding high staff turnover and lack of job security
- Complaints about a focus on revenue over client care and staff well-being
- Challenges with client cancellations and 'no-shows' impacting clinicians
"I saw her the whole time as well and I literally adore her and her staff at the clinic."
— Facebook post (Joe Baldacci)"Management is disorganized and not supportive. Leadership supports chaos... and does not support front line workers."
— Indeed Employee Review"Lack of leadership, prioritize revenue above staff and client well being and safety."
— Indeed Employee ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental health resources available at Sweetser's Lewiston center — Oct 24, 2025
- Lewiston-based Common Ties Mental Health Services to merge with Sweetser — May 8, 2026
- Lewiston mental health agency merges with Sweetser — May 8, 2026
- Merger makes Sweetser Maine’s largest Certified Community Behavior Clinic provider — May 11, 2026
- Lewiston mental health organization merges with Sweetser — May 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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