Palliative Care - Central Maine Healthcare
Hospice and Palliative Care • Lewiston, ME • Since 1891
About
Summary: Central Maine Healthcare (CMH), a nonprofit health system based in Lewiston, Maine, provides comprehensive care across multiple facilities and services, including primary care, cancer, cardiovascular, orthopedic, women’s and children’s health, surgical services, and palliative and end-of-life support. CMH operates Central Maine Medical Center in Lewiston (a 250-bed Maine Trauma System hospital and LifeFlight base) plus Bridgton and Rumford Hospitals, along with two long-term care communities (Bolster Heights and Rumford Community Home). The system employs 600+ physicians and advanced practice professionals across 40+ locations and serves about 400,000 people in central to Midcoast Maine. For palliative and related supportive services, CMH’s network falls under its broader patient care and advanced care planning offerings, supported by their patient relations and spiritual care services. Address and contact details for main locations are listed on cmhc.org. If you specifically need palliative care details, CMH’s site indicates integrated care including advanced care planning and supportive services as part of its overall patient care framework. For precise palliative program offerings, schedules, or referrals, contact CMH directly via their main line or the Lewiston-based facilities.
Clinic Type
Hospice and Palliative Care
Address
300 Main Street, Lewiston, ME 04240, US
Phone
207-784-1364
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is palliative care?
Palliative care is provided by a specially trained team of doctors, nurses and other specialists who work with a patient’s providers to give an extra layer of support. It is appropriate at any age and any stage in a serious illness and can be provided along with curative treatment.
How do I get palliative care?
Ask your healthcare provider if Palliative Care might help you and ask for a referral. The team sees patients both in the hospital and in certain outpatient venues. Inpatient consults and outpatient referrals are available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HCAHPS (via Momentary Labs): 3 out of 5 stars (based on 596 HCAHPS surveys) (596 surveys)
Patients praise
- Palliative care service explicitly focuses on communication, listening, and coordinating care goals with patients and families
- Some patients report positive experiences with specific clinical staff professionalism and expertise
Common complaints
- Difficulties accessing medical records and patient portal following an electronic records system transition in May 2026
- Problems with prescription refills and appointment scheduling/cancellations linked to recent IT changes
- Complaints regarding slow response times, staff responsiveness, and communication barriers
- General patient dissatisfaction expressed in some third-party business profiles regarding hospital quality and emergency room wait times
"I don’t know how you can integrate and open a new portal system without having records already transitioned... it’s pretty scary."
— Central Maine Healthcare patient (Stacey Bsullak) reporting on May 2026 system transition"Wouldn't send anyone her unless they are in an ambulance and need it. Never had to sit in an emergency room for two hours and not be seen."
— BBB Business Profile review (Roger S)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Central Maine Healthcare clinic focuses on cardiovascular disease prevention - Central Maine Healthcare — Sep 5, 2025
- Inside Maine’s Best Health & Wellness: Expanding care close to home — Mar 4, 2026
- Cancer treatment services restored at St. Mary’s hospital in Lewiston — Jul 3, 2026
- New provider joins Central Maine Healthcare internal medicine team - Central Maine Healthcare — Sep 12, 2025
- How Palliative Care Dovetails With the GUIDE Dementia Care Model - Hospice News — Sep 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospice and palliative care clinics in Lewiston
Andwell Health Partners (Lewiston, ME) is a nonprofit, Medicare-certified home health, hospice, and palliative care provider serving all ages from infancy to end of life. Based in Lewiston with 3 U.S. offices, it emphasizes compassionate care that addresses physical, emotional, and spiritual well-being. Services include skilled nursing, home health, hospice and palliative care, bereavement support, physical/occupational therapy, telehealth, and care management. The organization is Maine’s largest independent nonprofit in this space, founded in 1966, and is expanding through a recent partnership with Hospice of Southern Maine to unify non-profit hospice and home health services under one organization (effective April 2026). Key leadership includes CEO Kenneth Albert and VP of Hospice Services Andrea LeBlanc. Contact: info@andwell.org; main phone lines listed.
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