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About

St. Mary’s Health System in Lewiston offers comprehensive rehabilitation services including Physical Therapy and Occupational Therapy through its network of community clinics and the St. Mary’s Regional Medical Center. The system provides a broad continuum of care—behavioral/mental health, cardiology, orthopedic and joint services, wound and hyperbaric care, neurology, and senior health—delivered by a nonprofit with headquarters in Lewiston, Maine (founded 1888). They operate multiple Lewiston-Auburn area locations and affiliated facilities, emphasizing patient safety, quality, and age-friendly care. For PT/OT specifically, you can access services at the central Lewiston campuses and affiliated outpatient sites. Contact: main lines (207) 777-8899 / (207) 777-8100 for scheduling and referrals.

Clinic Type

Physical Therapy

Address

St. Mary’s Auburn Medical Office Building, 15 Gracelawn Road, Suite 203, Auburn, ME 04210

Phone

207-753-3070

Email

sml-patient_experience@stmarysmaine.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Pelvic Floor Therapy
  • Lymphedema Therapy

Insurance & Payment

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Languages Spoken

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FAQs

Do I need a referral for therapy services?

Referral requirements vary depending on your insurance coverage and condition. Our team can help determine what is needed before scheduling your appointment.

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades / CMS HCAHPS: 72% patient recommendation rate (5% higher than national average) (488 completed surveys (HCAHPS data))
  • Women's Choice Award: 86% outpatient recommendation rate
  • LocalityBiz: Mixed reviews (combination of 1 and 5 star ratings) (Small sample size of individual user reviews)

Patients praise

  • Excellent medical and support staff personnel
  • Helpful, knowledgeable, and professional providers
  • Effective rehabilitation options
  • Appreciation for specific doctors and nursing care

Common complaints

  • Reports of unreturned phone calls and ignored appointment requests
  • Billing and insurance communication difficulties
  • Concerns regarding understaffing and limited facilities/activities in some departments
  • Some patients felt violated by privacy practices in behavioral health settings

"These people don’t understand they are dealing with pain. Phone calls are not returned. Appointment requests are ignored for weeks. Messages get lost. Misinformation given about insurance coverage... Billing is screwed up..."

— LocalityBiz (user review of Physiatry Services)

"Very pleasant Dr, knowledgeable, welcoming, and able to administer ONB injections which not many doctors around Maine are able to do. Her, her team, and the office in general with St.Marys has been wonderful (coming from a patient who’s been going for years)."

— LocalityBiz (user review of Physiatry Services)

"Excellent medical and support staff personnel. Thoughtful follow up by the nursing staff after surgery. Effective Occupational Therapy Options ..."

— Yelp (user review of St. Mary's Regional Medical Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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