VelocityCare
Emergency Medicine • Lexington, VA • 1 (Lexington location) locations
About
VelocityCare in Lexington, VA provides urgent care for non-life-threatening illnesses and injuries, including treatment for sprains, minor burns, cuts, respiratory infections, and occupational health services. The clinic offers on-site labs, X-ray, EKG, radiology, and diagnostic testing, along with vaccinations and sports physicals. Walk-ins are welcome, and the clinic accepts many insurance plans with discounts available for out-of-pocket payment.
Clinic Type
Emergency Medicine
Address
110 Houston St, Lexington, VA 24450
Phone
1-540-462-3950
direct@carilionclinic.org
Opening Hours
Mon – Sun 8:00 am – 8:00 pm
Emergency Care
Emergency Medicine
Services Offered
Technology & Equipment
Insurance & Payment
—
VelocityCare accepts many insurance plans; copay based on insurance carrier's plan requirements.
Pay at visit, Out-of-pocket payments discounted when paid in full
Savings plan: Discounted costs for services paid in full at time of service; out-of-pocket options available
Languages Spoken
FAQs
What services does VelocityCare provide?
Urgent care, occupational health, testing and diagnostic services, physical exams, on-site labs, radiology/EKG/audiometry, and more.
Is VelocityCare affordable and do they accept insurance?
Yes, VelocityCare is an affordable option and accepts many insurance plans; copays depend on the plan.
What forms are available for patient information?
Patient Form Fill out forms ahead of time
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 3.0 out of 5 (2 reviews)
Patients praise
- Facility cleanliness
- Staff friendliness (in some reports)
- Quality of care (in some reports)
- Efficiency/wait-time management (in some reports)
Common complaints
- Reports of rude or disrespectful staff behavior toward patients
- Complaints regarding lack of communication and information sharing during visits
- Dissatisfaction with physician bedside manner and dismissal of medical concerns
- Long wait times despite empty waiting rooms
"Rude immature little girl in the front snapping at my 80 year old mom... If I could give zero stars I would."
— LocalityBiz user review"The lack of communication and compassion made an already emotional situation feel even worse. Additionally, I waited over an hour to be seen, with no updates or communication from the staff."
— LocalityBiz user review by Caitlin PaivaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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