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About

VelocityCare in Lexington, VA provides urgent care for non-life-threatening illnesses and injuries, including treatment for sprains, minor burns, cuts, respiratory infections, and occupational health services. The clinic offers on-site labs, X-ray, EKG, radiology, and diagnostic testing, along with vaccinations and sports physicals. Walk-ins are welcome, and the clinic accepts many insurance plans with discounts available for out-of-pocket payment.

Clinic Type

Emergency Medicine

Address

110 Houston St, Lexington, VA 24450

Phone

1-540-462-3950

Email

direct@carilionclinic.org

Opening Hours

Mon – Sun 8:00 am – 8:00 pm

Emergency Care

Emergency Medicine

Services Offered

  • Urgent care
  • Occupational health
  • Testing and diagnostic services
  • Physical exams
  • X-ray services
  • On-site labs
  • Radiology
  • EKG
  • Audiometry
  • MRO services
  • Substance abuse screening and drug testing
  • TB testing
  • Flu shots
  • Routine & seasonal vaccinations
  • Sports physicals
  • Pre-employment evaluations
  • Return to work
  • Dermatology-related minor injuries care (implicit)
  • Injury management
  • Referral services to specialty care

Technology & Equipment

  • Radiology equipment
  • On-site laboratories
  • EKG
  • Audiometry
  • MRO services

Insurance & Payment

—

VelocityCare accepts many insurance plans; copay based on insurance carrier's plan requirements.

Pay at visit, Out-of-pocket payments discounted when paid in full

Savings plan: Discounted costs for services paid in full at time of service; out-of-pocket options available

Languages Spoken

  • English
  • (language assistance services available via links)
  • Vietnamese
  • Spanish
  • Korean
  • Chinese
  • Arabic
  • Tagalog
  • Farsi
  • Urdu
  • French
  • Russian
  • Hindi
  • German
  • Bengali
  • Dari
  • Swahili
  • Haitian Creole

FAQs

What services does VelocityCare provide?

Urgent care, occupational health, testing and diagnostic services, physical exams, on-site labs, radiology/EKG/audiometry, and more.

Is VelocityCare affordable and do they accept insurance?

Yes, VelocityCare is an affordable option and accepts many insurance plans; copays depend on the plan.

What forms are available for patient information?

Patient Form Fill out forms ahead of time

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.0 out of 5 (2 reviews)

Patients praise

  • Facility cleanliness
  • Staff friendliness (in some reports)
  • Quality of care (in some reports)
  • Efficiency/wait-time management (in some reports)

Common complaints

  • Reports of rude or disrespectful staff behavior toward patients
  • Complaints regarding lack of communication and information sharing during visits
  • Dissatisfaction with physician bedside manner and dismissal of medical concerns
  • Long wait times despite empty waiting rooms

"Rude immature little girl in the front snapping at my 80 year old mom... If I could give zero stars I would."

— LocalityBiz user review

"The lack of communication and compassion made an already emotional situation feel even worse. Additionally, I waited over an hour to be seen, with no updates or communication from the staff."

— LocalityBiz user review by Caitlin Paiva

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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