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About

Internal Medicine Associates, branded as Lexington Internal Medicine, is a wellness-focused internal medicine practice based in Rochester, NY, with a second office in West Columbia, SC. Key points: - Services: Adult primary care with comprehensive, individualized internal medicine. - Locations: 687 Lee Rd, Rochester, NY 14606; 146 E Hospital Dr Ste 350, West Columbia, SC 29169. - Contact: Multiple local phone numbers listed (specific numbers not all shown here). - Team: Small practice (1-10 employees; 1 manager). - Online presence: Low web traffic (monthly visits ~187; high bounce rate; global rank ~8.1 million). Primary audience appears to be in the United States. - Industry/aliases: Wellness and Fitness Services; also referred to as Lexington Internal Medicine or Lexington Medical Center. If you’re searching for Internal Medicine Associates in the Lexington Health network, this entry confirms two U.S. office locations and basic practice scope (adult individualized internal medicine). For appointment details or specific services, contact the offices directly or visit the provided homepage.

Clinic Type

Internal Medicine

Address

Lexington Medical Park 103 Thompson Street Suite 200 Lexington, SC 29072

Phone

8039358562

Email

ActionLine@lexhealth.org

Opening Hours

Mon-Fri 8:00 a.m. – 4:30 p.m.; Sat Closed; Sun Closed

Emergency Care

After hours on-call provider available for urgent needs

Services Offered

  • Adult Primary Care
  • Preventative Care
  • Annual Wellness Screenings
  • Comprehensive Condition Management
  • Acute Illness Sick Visits
  • In-Office Laboratory
  • Minor Procedures
  • Vaccinations

Team

  • Stuart L. Cooper MD — Doctor
  • Sarah L. Lim DO — Doctor
  • Elizabeth F. Mathias MD — Doctor
  • Richard P. Murray MD — Doctor
  • Gilbert L. — Doctor
  • Kirk R. Steptoe MD — Doctor

Insurance & Payment

Payment due at the time of appointment, 50% discount if care not covered by insurance, Payment due at time of service

Languages Spoken

FAQs

Complete eCheck-in with MyChart.

As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.

Arrive 15 minutes before your appointment.

Arrive 15 minutes before your appointment.

Payment will be due at the time of your appointment.

Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.

Prescription Refills

Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.

Referrals

Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.

Immunization records

Please allow up to two business days on all immunization record requests. If you may be asked to leave a message with your provider’s name, date, and contact phone number.

Emergencies

After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.5/5 stars (SC Internal Medicine Associates) (766 reviews)

Patients praise

  • Physicians who are attentive, caring, and thorough during examinations
  • Staff members who take time to listen to patient concerns
  • Effective medical care and patient education
  • Welcoming and pleasant interactions with specific providers

Common complaints

  • Difficulty scheduling appointments or long wait times
  • Issues with front desk or administrative staff professionalism
  • Poor communication regarding follow-ups or next steps
  • Strict policies regarding late arrivals for appointments
  • Concerns regarding after-hours medical advice/support

"Dr. Lim is always very attentive and patient during my time with her. She's interested in getting to the bottom of what was causing the bloodwork that I brought in... When she ordered some more bloodwork, I was encouraged she wanted to get to the bottom of what was causing my symptoms. She was quite thorough."

lexhealthima.com

"I definitely won't be entrusting my medical care to an establishment that shows no compassion or consideration or their customers or patients, especially new patients. Poor customer service skills, with zero engagement."

localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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