Pathways | Henderson County - West Tennessee Healthcare
Mental Health Counseling • Lexington, TN • Since 1950
About
West Tennessee Healthcare is a not-for-profit hospital system serving West Tennessee, anchored by Jackson-Madison County General Hospital. Key details: - Type: Public, nonprofit healthcare system - Founded: 1950; headquartered in Jackson, TN - Services: Comprehensive hospital care with centers of excellence in Women and Children, Cancer, Emergency Services, Rehabilitation, and Heart Care; includes neonatal intensive care and a broad emergency network - Coverage: Serves over 500,000 people across about 9,000 square miles - Facilities: Primary anchor hospital (Jackson-Madison County General Hospital) with 635 licensed beds; additional facilities within the system - Employment/Scale: Approximately 1,046 employees (with YoY growth) - Contact: Main phone numbers 731-541-5000 / 731-541-5087 / 731-855-7570; general email info@wth.org - Location of emphasis: Based in Jackson, Tennessee, with presence across the West Tennessee region Note: The user query mentions “Pathways | Henderson County - West Tennessee Healthcare Lexington.” The available extract does not provide a specific “Pathways” program or Henderson County Lexington-related details. If you’re seeking information on a particular program or location (e.g., Pathways in Henderson County or a Lexington site), please specify, and I’ll pull the relevant details or direct you to the correct page.
Clinic Type
Mental Health Counseling
Address
9550 US-412 B, Lexington, TN 38351, USA
Phone
+1-731-968-8197
info@wth.org
Opening Hours
Monday–Friday 8 am–5 pm; Saturday: Closed; Sunday: Closed
Telehealth
Many of these services are also available via telehealth.
Emergency Care
In a crisis, call (800) 372-0693
Services Offered
Technology & Equipment
Insurance & Payment
Languages Spoken
FAQs
Call for an appointment
(731) 968-8197
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (general Pathways Behavioral Health Services): 2.8 out of 5 stars (25 reviews)
- Google Reviews: 3.2 out of 5 stars (12 reviews)
- Facebook page: 3.9 out of 5 stars (15 reviews)
- West Tennessee Healthcare (Summar Dr. location): 2.8 out of 5 stars (44 reviews)
Patients praise
- Helpful and straightforward medical/clinical staff
- Professional and courteous front desk staff in some instances
- Effective individual therapy and care programs for some patients
Common complaints
- Long wait times for appointments and upon arrival
- Difficulty contacting the office via phone
- Inconsistent experiences regarding staff professionalism and effectiveness
- Mixed reports on treatment outcomes
"I’m always at least 2 or 3 minutes early and I still end up waiting upwards of 20 minutes every single time."
— Birdeye Review"Pathways EAP has been very helpful to me in some many ways. The doctor is straight forward honest with you about everything, and that's what I like! The front desk staff is at 💯percent professional and courteous!"
— Birdeye Review"The only downsides mentioned were a need for more staff and a bigger facility."
— Best-rehabs.com (anonymous alumni feedback)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Tennessee Healthcare Program Recognized Nationally for Reducing Homelessness Across Rural West Tennessee - West Tennessee Healthcare — Jun 2, 2026
- Project Search graduates 4 interns after work at hospital - The Jackson Post — May 20, 2026
- Henry County Reopening of Geriatric Psych Unit at Lake Haven Behavioral Health - West Tennessee Healthcare — Aug 29, 2025
- West Tennessee Healthcare program recognized nationally for reducing homelessness across rural West Tennessee - Talk-N West TN — Jun 1, 2026
- Henry Co. Hospital Takes Next Step In Connected Healthcare | radio NWTN — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Lexington
Wild Clarity Counseling is a licensed clinical social work practice based in Lexington, Tennessee. It offers mental health services led by a single clinician, focusing on a range of issues including counseling, medication management, and related mental health support. Key details: - Location: Lexington, Tennessee - Contact: pamhansen@wildclaritycounseling.com; 731-624-1624 - Website: wildclaritycounseling.com - Organization: 1 employee (solo practice) - Categories: healthcare, mental health, counseling, medication management, with mentions of genesight and Spravato (esketamine) services If you’re seeking a local mental health provider in Lexington, this practice provides individual clinical social work services and may offer medication management options. Consider confirming current services and availability directly via the contact details above.
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