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About

CHI Saint Joseph Health (Saint Joseph Medical Group) in Lexington, KY is a nonprofit, faith-based health system and part of CommonSpirit Health. Key points relevant to Neurosurgery in Lexington: - Network: One of Kentucky’s largest health systems with multiple hospitals and outpatient centers, including locations in Lexington (HQ) and surrounding areas. - Focus: Broad hospital and physician services across 35 Kentucky counties, with specialties spanning primary care, clinics, and specialty institutes. - Neurosurgery context: The organization includes a medical director of oncology and nursing leadership, with extensive clinical operations across its facilities; while the page highlights overall system scope, specific neurosurgery services or a dedicated Neurosurgery department in Lexington are not detailed on the summary page. - Contact/Access: Main Lexington hub listed with address at Saint Joseph Drive, Lexington, KY 40504; general inquiries via CHI Saint Joseph Health may route to Lexington facilities for neurosurgery-related referrals. If you need precise neurosurgery services in Lexington (specific surgeons, clinics, or procedures), I can look up the current neurosurgery team, office locations, and appointment options within CHI Saint Joseph Health in Lexington.

Clinic Type

Neurosurgery

Address

1021 Majestic Drive, Suite 200, Lexington, KY 40513

Phone

8592961922

Email

MediaInquiries@CommonSpirit.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurosurgery
  • Neurological care
  • Spine surgery
  • Brain tumor treatment
  • Aneurysm treatment
  • Traumatic brain injury treatment
  • Spinal conditions treatment
  • Herniated discs
  • Spinal stenosis
  • Scoliosis
  • Neurosurgical procedures

Insurance & Payment

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Bill payments, Financial policies, Accepted insurance plans, Patient portal bill pay, Request your medical records, My OneCare patient portal, CommonSpirit Patient Portal, billing and insurance information

Languages Spoken

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FAQs

Before your visit

Find your medical records. To obtain your medical records, you must complete a medical authorization form. Call our office for more information.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 4/5 (39 reviews (Dr. William Brooks))
  • WebMD: 4.5/5 (67 reviews (Dr. William Brooks))
  • Healthgrades/Medical News Today: 4.7/5 (47 reviews (Dr. Matthew Tutt))
  • Healthgrades: 1.3/5 (Not explicitly stated (Dr. William Bridges))

Patients praise

  • Some patients report efficient and prompt check-in processes
  • Friendly and attentive interactions with nursing and clinical support staff in specific instances
  • High patient satisfaction ratings for certain individual surgeons (e.g., Dr. Matthew Tutt)
  • Physicians praised for explaining conditions and treatments clearly

Common complaints

  • Reports of disrespectful or unprofessional behavior by office staff and specific physicians
  • Frustrations regarding insurance coverage verification and administrative hurdles for new patient appointments
  • Complaints about physicians being dismissive of patient symptoms or failing to take concerns seriously
  • Instances of perceived inaccurate medical diagnoses or poor communication regarding diagnosis changes
  • Concerns about facility cleanliness and quality of care in neurology departments

"Truly horrible experience in trying to transfer care from my previous state to here in Kentucky with this office. The office manager is extremely disrespectful."

— WebMD review for Dr. John Gilbert's office

"Completely dismissive. Seems like the main focus of this specialist is treat symptoms with OTC meds, and avoid testing."

— LocalityBiz review for Neurology clinic

"Very unprofessional and disrespectful. My husband has a serious neurologic condition and Dr. Brooks wrote in his diagnosis to other MDs that my husbands main problem was stress from an overbearing wife."

— RateMDs review for Dr. William H. Brooks

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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