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Occupational Therapy at Citizens Memorial in Missouri - CMH is a fully integrated rural health system serving eight counties in southwest Missouri, with its main facilities in Bolivar. - Services include outpatient therapy (occupational therapy, physical therapy, speech therapy) as part of CMH’s comprehensive care offerings. - CMH operates Citizens Memorial Hospital and the Citizens Memorial Health Care Foundation (a 501(c)3 nonprofit), employing thousands and providing a broad network of primary, specialty, urgent, and rehabilitative services. - If you’re specifically seeking occupational therapy in or near Lexington, MO, note that CMH’s service area covers Polk, southern Benton, Cedar, Dade, Dallas, Hickory, northern Greene, and St. Clair counties. Lexington itself is not listed as a primary CMH location, so you may want to contact CMH’s Bolivar facility to confirm availability, referral options, and scheduling for occupational therapy services. Key contact: CMH headquarters at 1500 N Oakland Ave, Bolivar, MO 65613, for referrals or to inquire about therapy services.

Clinic Type

Occupational Therapy

Address

1155 W. Parkview, Suite 2A, Bolivar, MO 65613

Phone

417-751-2575

Email

infocenter@citizensmemorial.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Occupational Therapy

Team

  • CMH Occupational Therapy Team, Certified Hand Therapist (CHT) among team — Team

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What does occupational therapy treat?

Helps patients learn to perform daily activities; uses adaptive equipment and environment modifications to support independence.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades / PlainHospital (HCAHPS data): 70-72% of patients give a rating of 9 or 10 / 2 to 4 out of 5 stars (not explicitly specified as a total number of reviews)

Patients praise

  • high patient satisfaction ratings for therapy services in general (often 90th percentile)
  • availability of a patient advocate to resolve concerns
  • certified hand therapy services available

Common complaints

  • billing communication issues and chaos
  • frustration with billing being turned over to collection agencies without clear notice
  • discontent with visitor policies in the ER

"CMH Billing is the absolute worst. It is central through Bolivar and encompasses billing for different CMH locations. ... Everything else about them is chaos."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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