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About

Summary: - This page profiles Dedham Ophthalmic Consultants and Surgeons (DOCS), a private medical practice founded in 2000 and headquartered in Dedham, MA, with four offices in the U.S. (including Dedham and Concord, MA). - Services span general ophthalmology and subspecialties such as cataracts, retina, glaucoma, cornea, oculoplastics, LASIK, and eyecare—emphasizing comprehensive, patient-centered eye care. - Financials and size: approximately $27.3M annual revenue, about 7 employees, with a notable monthly website presence (≈16K visits) and strong US-based traffic. - Contact/locations: main HQ at 980 Washington St, Dedham, MA; additional office at 300 Baker Ave Ste 210, Concord, MA. General scheduling contact: scheduling@dedhamdocs.com; phone options available. Note: The provided content describes DOCS (Dedham Ophthalmic Consultants and Surgeons) rather than Lexington Eye Associates. If you’re seeking Lexington Eye Associates specifically, this page does not appear to be about that Lexington practice.

Clinic Type

Ophthalmology and Optometry

Address

1040 Mass Avenue, Arlington, MA 02476; 300 Baker Ave, Suite 210, Concord, MA 01742; 21 Worthen Road, Lexington, MA 02421-4814; 980 Washington Street, Suite 120, Dedham, MA 02026; 534 Boston Post Road, Sudbury, MA 01776; 160 Littleton Road, Suite 9 Westford, MA 01886

Phone

+1-781-876-2020

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

telehealth resources/telehealth services (mentioned in resources)

Services Offered

  • medical eye care
  • aesthetic surgery
  • vision-improving LASIK procedures
  • ophthalmology and optometry services
  • eye-care services

Team

  • Lexington Eye Associates team, board-certified doctors — ophthalmologists and optometrists leadership

Insurance & Payment

Languages Spoken

Current Offers

New Patient Offers

FAQs

What services does Lexington Eye Associates offer?

Medical eye care, aesthetic surgery, and vision-improving LASIK procedures.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.4/5 stars (397 reviews)
  • Yelp (Brand level): 2.2/5 stars (180 reviews)
  • Better Business Bureau (BBB): D- (N/A)

Patients praise

  • Some positive experiences with specific doctors and clinical care quality
  • Appreciation for doctors who provide thorough explanations or follow-up calls

Common complaints

  • Dissatisfaction with administrative processes and billing accuracy
  • Frequent appointment scheduling issues and changes
  • Short, rude, or unprofessional staff interactions
  • Disorganized office environment and poor client relations management
  • Low-quality eyewear frames reported at high prices
  • Issues with navigation of insurance coverage

"Billing was never right, every single time i made an appointment it was changed or they made me an appointment with the wrong Dr."

Yelp review

"The wait time for an appointment is ridiculous. I find most of my interactions with the staff people to be short and rude."

Yelp review

"The doctor (Kieval) called me that evening to see how I was doing, which also gave me a good feeling."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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