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About

Rockbridge Area Health Center (RAHC) is a nonprofit health care provider based in Lexington, VA, founded in 1992. It offers comprehensive, affordable medical, dental, behavioral health care, pediatrics, women’s health, and medication assistance to patients regardless of income or insurance status, with a sliding fee discount for those who qualify. RAHC operates across multiple sites in the Rockbridge area, including: - HQ: 25 Northridge Ave, Lexington, VA 24450 - Buena Vista locations: 2127 Magnolia Ave and 2131 Magnolia Ave, Buena Vista, VA 24416 Key details: - Nonprofit, private ownership - 29 employees (recent growth noted) - Contact: admin@rockahc.org; main phone: 540-464-8700 - Services available to insured, uninsured, Medicaid, and Medicare patients - Mission centers on providing access to quality, affordable health care to improve community well-being

Clinic Type

Preventive Medicine

Address

Providing high-quality and comprehensive Primary Medical and Dental Services in Lexington and Buena Vista (Rockbridge County, VA)

Phone

540-464-8700

Email

supportservices@rockahc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Primary Medical Services
  • Dental Services
  • Behavioral Health
  • Medication Assistance
  • Patient-Centered Medical Home (PCMH) coordinated team-based care
  • Sliding fee discount program (income-based)

Insurance & Payment

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Sliding fee discount, Insurance (Medicaid/Medicare/other)

Savings plan: Income-based sliding fee discount program

Languages Spoken

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FAQs

What services does Rockbridge Area Health Center provide?

Medical, dental, behavioral health, and medication assistance for patients of all ages, with sliding fee discounts based on income.

Who is eligible for services?

Anyone seeking access to care, regardless of income or insurance status; insured, uninsured, Medicaid, and Medicare patients are served.

How can I schedule an appointment?

Online self-scheduling tool is available for sick visits or follow-ups. For mobile units, appointments are required and can be scheduled by calling or texting 540-464-8700.

Where are appointments available?

Northridge Lane location in Lexington for general appointments; mobile medical and dental clinics available via appointment.

What payment or discounts are available?

Income-based sliding fee discount program may apply; details available in person or via scheduling.

Do you offer telehealth?

Yes, telehealth services are offered.

Where can I get help with medications?

Medication assistance program is available.

Do you provide interpretation or translation services?

Yes, interpretation and translation services are available.

How can I contact for emergencies or urgent care?

Please call 540-464-8700 for appointments and urgent needs; in emergencies, call local emergency services.

What is the organization type and mission?

Rockbridge Area Health Center is a local non-profit 501(c)(3) providing primary medical, dental, behavioral health, and related services with a sliding fee program.

Awards & Accreditations

  • HRSA Health Center Quality Leader recognition (top decile)
  • Top 30% HRSA-supported health centers 2023; top 20% in 2022, 2021, 2018; top 30% in 2020, 2019

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6 stars (286 reviews)
  • WebMD: Not explicitly aggregated, but includes negative and positive testimonials (5 reviews)

Patients praise

  • Compassionate and attentive care from physicians and nursing staff
  • Patients feel listened to and not rushed during visits
  • Accessible and affordable healthcare options for the community
  • Positive experiences with specific providers and successful medical diagnoses

Common complaints

  • Concerns regarding administrative efficiency, including appointment scheduling and communication difficulties
  • Complaints about staff professionalism and competency, particularly among some reception personnel
  • Reports of high turnover of medical providers
  • Negative feedback regarding the internal work environment and management from some former employees

"My husband and I have both had great experiences every time we have come into the Health Center. Dr. John Sheridan diagnosed my husband's Alpha Gal..."

— MapQuest User Review

"Dental office reception personnel is very incompetent, unprofessional, and know nothing about the business..."

— WebMD User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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