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About

Summary: Primary Care at UK HealthCare (University of Kentucky) provides comprehensive, patient-centered medical services as part of the university’s health system based in Lexington, KY. UK HealthCare operates the university’s hospitals, clinics, and outpatient locations, offering primary care alongside specialized hospital services. It is a nonprofit, private health care system founded in 1955, headquartered in Lexington, with 4 U.S. offices tied to the main campus. For appointments or locations, visit ukhealthcare.uky.edu or contact 859-257-1000.

Clinic Type

Primary Care

Address

217 Elm Tree Lane Lexington, KY 40507

Phone

859-257-2828

Email

itshelpdesk@uky.edu

Opening Hours

Mon-Fri: 7:30 am - 5:00 pm; Sat: Closed; Sun: Closed

Emergency Care

Available at UK HealthCare locations; on-site urgent care and emergency services referenced in highlights

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatrics
  • Women's health
  • Geriatrics
  • Occupational medicine
  • Preventive care
  • Care coordination
  • Chronic disease management
  • Acute care
  • Urgent care
  • On-site imaging
  • Laboratory services
  • Same-day appointments
  • Next-day appointments
  • Online scheduling

Team

  • Shaista Arain, MD, MD — Primary Care
  • Deidra D. Beshear, MD — General Internal Medicine and Geriatrics / Primary Care
  • Kelly R. Burgess, MD — Family and Community Medicine
  • Melinda L. Carol, MD, MPH — Occupational Medicine and Environmental Health / University Health Service
  • Latha Chandrashekar, MD — Family Medicine
  • Kimberly A. Bennett, APRN — University Health Service (UK Students)
  • Martha E. Cook, DNP, APRN — Primary Care / Women's Health - Primary Care
  • Jill E. Crawford, APRN — Family and Community Medicine / Primary Care
  • Donna M. Creech, APRN — Family and Community Medicine
  • Carrie M. Crum, APRN — Family and Community Medicine / Primary Care

Insurance & Payment

Languages Spoken

FAQs

What is primary care at UK HealthCare?

A foundation of health care offering comprehensive, personalized care with a long-term care team.

What services are available at UK HealthCare Primary Care locations?

Acute and chronic condition management, preventive care, care coordination, imaging and lab services on-site in select locations, and flexible scheduling.

What are the hours for Transform Health—Turfland (Central Clinic)?

Mon-Fri: 8:00 am - 5:00 pm; Sat: Closed; Sun: Closed

What are the hours for UK HealthCare - Turfland?

Sun-Sat: 8:00 am - 7:30 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UK HealthCare Official Site: 4.85/5 (11 reviews (Dr. Chandrashekar))
  • UK HealthCare Official Site: 4.95/5 (40 reviews (Dr. Rudy))
  • UK HealthCare Official Site: 4.98/5 (50 reviews (Dr. Vick))
  • Birdeye: 2.5/5 (201 reviews)

Patients praise

  • High satisfaction with provider knowledge and attentiveness
  • Patients feeling listened to and involved in care decisions
  • Positive experiences with staff professionalism at the clinic level

Common complaints

  • Difficulties with billing and financial assistance processes
  • Concerns regarding administrative and scheduling efficiency
  • Potential for long wait times for appointments or referrals

"Dr. Rudy is the best primary care physician bar none."

UK HealthCare Official Site (Dr. David Rudy)

"They’re scheduling is ABSOLUTELY ridiculous... I’ve been rescheduled FOUR more times on THEIR end."

LocalityBiz (UK Polk-Dalton Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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