Primary Care - UK HealthCare - University of Kentucky
Primary Care • Lexington, KY • Since 1955
About
Summary: Primary Care at UK HealthCare (University of Kentucky) provides comprehensive, patient-centered medical services as part of the university’s health system based in Lexington, KY. UK HealthCare operates the university’s hospitals, clinics, and outpatient locations, offering primary care alongside specialized hospital services. It is a nonprofit, private health care system founded in 1955, headquartered in Lexington, with 4 U.S. offices tied to the main campus. For appointments or locations, visit ukhealthcare.uky.edu or contact 859-257-1000.
Clinic Type
Primary Care
Address
217 Elm Tree Lane Lexington, KY 40507
Phone
859-257-2828
itshelpdesk@uky.edu
Opening Hours
Mon-Fri: 7:30 am - 5:00 pm; Sat: Closed; Sun: Closed
Emergency Care
Available at UK HealthCare locations; on-site urgent care and emergency services referenced in highlights
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is primary care at UK HealthCare?
A foundation of health care offering comprehensive, personalized care with a long-term care team.
What services are available at UK HealthCare Primary Care locations?
Acute and chronic condition management, preventive care, care coordination, imaging and lab services on-site in select locations, and flexible scheduling.
What are the hours for Transform Health—Turfland (Central Clinic)?
Mon-Fri: 8:00 am - 5:00 pm; Sat: Closed; Sun: Closed
What are the hours for UK HealthCare - Turfland?
Sun-Sat: 8:00 am - 7:30 pm
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- UK HealthCare Official Site: 4.85/5 (11 reviews (Dr. Chandrashekar))
- UK HealthCare Official Site: 4.95/5 (40 reviews (Dr. Rudy))
- UK HealthCare Official Site: 4.98/5 (50 reviews (Dr. Vick))
- Birdeye: 2.5/5 (201 reviews)
Patients praise
- High satisfaction with provider knowledge and attentiveness
- Patients feeling listened to and involved in care decisions
- Positive experiences with staff professionalism at the clinic level
Common complaints
- Difficulties with billing and financial assistance processes
- Concerns regarding administrative and scheduling efficiency
- Potential for long wait times for appointments or referrals
"Dr. Rudy is the best primary care physician bar none."
— UK HealthCare Official Site (Dr. David Rudy)"They’re scheduling is ABSOLUTELY ridiculous... I’ve been rescheduled FOUR more times on THEIR end."
— LocalityBiz (UK Polk-Dalton Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- General Internal Medicine - UK HealthCare - University of Kentucky — Sep 17, 2025
- Women's Health - Primary Care - UK HealthCare — Jan 30, 2026
- Patricia Hall, APRN | UK Healthcare - University of Kentucky — Aug 25, 2025
- New Primary Care Provider Joins UK HealthCare Team Blue | UK College of Medicine — Jan 14, 2026
- General Internal Medicine — Dec 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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