Lexington VA Health Care System
Psychiatry • Lexington, VA
About
Lexington VA Health Care System's Behavioral Health Department in Lexington, Virginia provides comprehensive mental health care for Veterans through inpatient and outpatient services, including telehealth appointments. The department offers psychiatry, psychology, treatment for substance use disorders, depression, anxiety, and other mental health conditions, plus specialized services for homeless or at-risk Veterans and transition care for returning service members.
Clinic Type
Psychiatry
Address
Lexington VA Health Care System
Phone
—
—
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare.gov / HCAHPS: 4 stars overall (based on patient surveys) (388 patient surveys reported)
- MedicalRecords.com: 3.9 stars (41 reviews)
Patients praise
- Positive feedback regarding staff compassion and professionalism (nurses and some doctors)
- Generally good patient experience ratings for general medical care (4-star overall rating)
- Effective communication from clinical staff to patients
- Accessible and navigable campus layout
Common complaints
- Quality of care deficiencies in acute mental health settings, specifically related to suicide risk management and patient safety
- Inconsistent documentation and discharge instruction practices in emergency care
- Concerns regarding facility maintenance and cleanliness (old buildings)
- Criticism of administrative oversight and management effectiveness
"Veteran care here is top notch. One of the best rated VA Hospitals, and its obvious. Treatment is prompt and accurate."
— MedicalRecords.com review"This place is the worst. Their upper management team can’t do their jobs properly and they don’t care at all about it."
— MedicalRecords.com review"Multiple staff did not recognize Patient 1’s personally owned insulin pump as a lethal means. As a result, staff did not remove the insulin pump, which allowed Patient 1 to subsequently use it to attempt suicide."
— Department of Veterans Affairs Office of Inspector General reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New VA clinic opens in Hazard — May 15, 2026
- Bringing Services Closer To Veterans With Mobile Care | VA Lexington Health Care | Veterans Affairs — Aug 7, 2025
- The future of mental health care is at VA - VA News — Feb 3, 2026
- VA has touted appointment wait time reductions, but new data shows a more mixed reality - Government Executive — Apr 1, 2026
- VA tower building on Troy Bowling Campus to close for repairs Friday, Saturday — Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Lexington
Rockbridge Area Health Center (RAHC) is a nonprofit health care provider based in Lexington, VA, founded in 1992. It offers comprehensive, affordable medical, dental, behavioral health care, pediatrics, women’s health, and medication assistance to patients regardless of income or insurance status, with a sliding fee discount for those who qualify. RAHC operates across multiple sites in the Rockbridge area, including: - HQ: 25 Northridge Ave, Lexington, VA 24450 - Buena Vista locations: 2127 Magnolia Ave and 2131 Magnolia Ave, Buena Vista, VA 24416 Key details: - Nonprofit, private ownership - 29 employees (recent growth noted) - Contact: admin@rockahc.org; main phone: 540-464-8700 - Services available to insured, uninsured, Medicaid, and Medicare patients - Mission centers on providing access to quality, affordable health care to improve community well-being
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