UK Acute Care and Employee Urgent Care - UK HealthCare
Urgent Care • Lexington, KY • Since 1955 • 3 (Fountain Court, Turfland, UK Employee Health Plan Urgent Care as part of University Health Service Building) locations
About
Summary: UK HealthCare is the University of Kentucky’s nonprofit health system based in Lexington, KY. It includes the university’s hospitals, clinics, outreach sites, and health-profession education, providing advanced patient care across cardiovascular, cancer, neuro, transplant, pediatrics, trauma, surgery, diagnostics, and rehabilitation services. The system operates from its Lexington headquarters (1000 S. Limestone) with about 2,381 employees and annual revenue around $2.5B. Notable details: branded as UK HealthCare, also known as Chandler Medical Center; affiliated with UK’s health profession colleges; serves as the academic medical center for University of Kentucky. For urgent or acute care in Lexington, UK HealthCare’s acute care units and trauma services are part of its hospital network. Contact: +1-859-257-1000.
Clinic Type
Urgent Care
Address
University Health Service Building, First Floor, Lexington, KY 40536
Phone
859-257-8708
itshelpdesk@uky.edu
Opening Hours
Fountain Court: 8 a.m. – 7:30 p.m., Every day; Telehealth: Mondays and Wednesdays, 6 – 10 p.m. Turfland: 8 a.m. – 7:30 p.m., Every day; UK Employee Health Plan Urgent Care: 8 a.m. – 4:30 p.m., Mon–Fri; Sat: Closed; Sun: Closed
Telehealth
Telehealth Acute Care (evening) paused for summer; in-person acute care available daily at Fountain Court and Turfland
Services Offered
Technology & Equipment
Insurance & Payment
We accept these health insurance providers. We also accept anyone regardless of their ability to pay.
Walk-in, Same-day scheduling via MyChart, Appointments through UK HealthCare MyChart
Languages Spoken
—
FAQs
What are the hours for Turfland Acute Care?
Turfland 8 a.m. - 7:30 p.m., Every day.
What are the hours for Fountain Court Acute Care?
Fountain Court 8 a.m. - 7:30 p.m., Every day.
Are telehealth appointments available?
Telehealth appointments available on Mondays and Wednesdays, 6 - 10 p.m.
Do I need an appointment for acute care?
No appointment is necessary to receive care from the Acute Care Clinic; walk-in care is available and same-day treatment can be provided.
How can I schedule an acute care visit?
Appointments for in-person visits and evening telehealth can be scheduled in MyChart or via the UK HealthCare Fountain Court Acute Care scheduling link.
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (General UK HealthCare): 2.5/5 (201 reviews)
- Google (UK HealthCare Turfland): 3.7/5 (212 reviews)
- Google (UK HealthCare Turfland - alternate source): 3.2/5 (55 reviews)
Patients praise
- Professional and caring staff members
- Convenient location and walk-in availability
- Access to broader UK HealthCare medical network resources
- Modern, clean facilities
- Efficient same-day treatment for non-emergency issues
Common complaints
- Long wait times during busy periods
- Communication issues between staff and patients or families
- Administrative or billing process difficulties
- Inconsistent service experiences depending on staffing levels
"At UK HealthCare Fountain Court Acute Care, patients consistently share their positive experiences, highlighting the exceptional care and kindness of the staff. Visitors appreciate the prompt service, often receiving same-day appointments."
— UK HealthCare Fountain Court Acute Care Review Summary"Waited 2.5-3 hours... in urgent care in Lexington."
— Patient Review of Turfland Acute CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Primary Care Provider Joins UK HealthCare Team Blue | UK College of Medicine — Jan 14, 2026
- UK HealthCare’s EmPATH awarded top operational honor by America’s Essential Hospitals | UKNow — Jun 16, 2026
- UK HealthCare pioneers emergency department ultrasound program for vision-threatening disease | UKNow — Jun 29, 2026
- UK HealthCare pioneers emergency department ultrasound program for vision-threatening disease | UK College of Medicine — Jun 29, 2026
- UK HealthCare's EmPATH wins national award for operational excellence | The Lexington Times — Jun 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lexington
CareWell Urgent Care offers walk-in urgent care across 7 U.S. locations, including a center near Lexington, MA. Key points: - Fast, walk-in urgent care with short wait times, extended hours, and the option for virtual visits. - Services cover common illnesses and injuries (cold/flu, infections, fractures, cuts, rashes, bites, allergies), plus vaccinations, physicals, and care for chronic conditions. - Family-focused care for all ages, with highly experienced providers. - 7 offices nationwide (including Concord, NH HQ; multiple locations in MA and RI), no appointment needed. If you’re specifically seeking urgent care near Lexington, MA, CareWell’s Massachusetts locations (e.g., Norwell, Dennis, Quincy, and Fitchburg) indicate regional accessibility, with Lexington-areas typically served by nearby CareWell centers or neighboring towns. For precise availability, wait times, and services at a Lexington-adjacent CareWell location, visit carewellurgentcare.com or contact info at 703-975-0957.
Rockbridge Area Health Center (RAHC) is a nonprofit health care provider based in Lexington, VA, founded in 1992. It offers comprehensive, affordable medical, dental, behavioral health care, pediatrics, women’s health, and medication assistance to patients regardless of income or insurance status, with a sliding fee discount for those who qualify. RAHC operates across multiple sites in the Rockbridge area, including: - HQ: 25 Northridge Ave, Lexington, VA 24450 - Buena Vista locations: 2127 Magnolia Ave and 2131 Magnolia Ave, Buena Vista, VA 24416 Key details: - Nonprofit, private ownership - 29 employees (recent growth noted) - Annual revenue around $7.9 million - Contact: admin@rockahc.org; main phone: 540-464-8700 - Services available to insured, uninsured, Medicaid, and Medicare patients - Mission centers on providing access to quality, affordable health care to improve community well-being If you’re seeking care in the Lexington area, the Home/Landing page likely centers on contact, locations, and overview of services.
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, affiliated with Harvard Medical School. It includes Massachusetts General Hospital and Brigham and Women’s Hospital plus community hospitals, home care, urgent care, and a health plan. As of 2024–2025, it employs about 82,000 people and operates with roughly US$20B in annual revenue. MGB’s leadership emphasizes a unified system identity (formerly Partners HealthCare) and ongoing cost-management initiatives and reorganizations. If you’re seeking urgent care in Lexington, MA, you may consider nearby MGB-affiliated sites affiliated with Brigham and Women’s/Mass General networks or check the MGB Health Plan directory for Lexington-area urgent care options.
VelocityCare - Lexington - Carilion Clinic Lexington - VelocityCare is Carilion Clinic’s urgent care model, available at the Lexington location as part of Carilion Clinic’s urgent care and emergency services. - The Lexington site extends Carilion Clinic’s velocitycare-urgent care network to provide non-emergency, walk-in medical care for minor illnesses and injuries, with quicker access than a hospital ER. - Related notes indicate recent openings of Carilion Children’s Pediatric Medicine in Lexington and positive local coverage about the pediatric facility, underscoring expanded services in Lexington. If you’re seeking details on hours, services, or how VelocityCare at Lexington differs from standard ER or other urgent care options, I can look up the latest specifics.
Comparing your options?
See other urgent care clinics in Lexington, or search the full directory by insurance, ratings, and more.

