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Clinic Type

Family Medicine

Address

Liberal, KS

Phone

620-417-9012

Email

wellness@xpwell.com

Opening Hours

Mon - Sat 8am - 8pm Sun 1pm - 7pm

Telehealth

Yes; virtual urgent care available

Emergency Care

No emergency services (non-life threatening urgent care).

Services Offered

  • urgent care
  • occupational medicine
  • sports medicine
  • STI screening and treatment
  • lab testing
  • diagnostic testing
  • x-ray on-site
  • EKG on-site
  • virtual urgent care
  • virtual primary care
  • behavioral health
  • facility-based primary care
  • facility-based counseling services
  • facility-based psychiatric medication management
  • facility-based wound care consultation Services
  • on-site x-ray
  • procedure room

Technology & Equipment

  • x-ray
  • EKG machine
  • lab testing equipment
  • diagnostic testing equipment

Insurance & Payment

  • Medicare
  • Medicaid
  • wide variety of insurance plans
  • Aetna
  • Aetna Better Health
  • America’s Choice Provider Network (ACPN)
  • Blue Cross Blue Shield
  • Cigna
  • Connect Benefit
  • Health Smart
  • HealthPartners of Kansas
  • Hooray Health
  • Humana / Choicecare
  • Humana Healthy Horizons (Medicaid)
  • Kansas Medicaid (KMAP)
  • Medicare Part A
  • Medicare Part B
  • Railroad Medicare
  • Three Rivers Providers Network
  • TriWest
  • United Health Care Community Plan
  • United Health Care
  • USA MCO
  • VACCN (Veterans Affairs Community Care Network)

All locations accept a wide variety of insurance plans including Medicare and Medicaid. Welcomes patients without insurance.

flexible payment options, affordable payment options, self-pay option, Competitive Self-Pay Rates, Insurance billed at point of service, Online check-in and virtual visit payments may be available

Languages Spoken

  • English

FAQs

What services are offered at this location?

Urgent care, occupational medicine, sports medicine, STI screening and treatment, lab testing, and diagnostic testing. On-site x-ray and EKG.

Can I check in online?

Yes, you can check in online.

What are the hours for this location?

Mon - Sat 8am - 8pm, Sun 1pm - 7pm.

What is the address for this Liberal, KS location?

445 West 15th Street, Liberal, KS 67901.

How can I contact this location?

Phone: 620-417-9012; Email: [email protected] (listed on page).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades/Vitals: 3.8/5 (17 reviews) (17 reviews)
  • WebMD: 4.5/5 (5 ratings) (5 ratings)
  • Healthgrades: 4.8/5 (17 reviews) (17 reviews)
  • Healthgrades: 5.0/5 (2 reviews) (2 reviews)
  • Clinic4All: 1.6/5 (7 reviews) (7 reviews)
  • My Caring Plan: 4.3/10 (AI-aggregated score based on 40 reviews) (40 reviews)

Patients praise

  • Specific individual providers, particularly pediatricians and some nurse practitioners, receive high satisfaction ratings for care and bedside manner
  • Some patients report positive outcomes, professional treatment, and compassionate care during serious illnesses

Common complaints

  • Reports of unprofessional behavior by hospital and nursing home staff, including dismissiveness towards patient concerns
  • Concerns regarding billing practices, perceived overcharging, and lack of empathy for self-pay patients
  • Complaints about staffing shortages, high turnover, and long wait times
  • Difficulties obtaining medical records and communication gaps between providers
  • Documented health inspection deficiencies and poor performance ratings for long-term care facilities

"The absolute WORST hospital anyone could go to. A year ago the ER dr dismissed my kidney infection & sepsis as a "woman" issue. ... it's very clear the priority of this hospital is the money, not to actually help the patients."

Clinic4All Review

"I want to sincerely thank the staff and nurses at the hospital. They fought through this with me. The healthcare staff treated me like family."

Western Kansas News report on patient recovery

"Went to see Dr. Rane one time & when I requested my medical records I couldn’t get them. Still don’t have them & it’s been over a month. Filing complaint."

Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Liberal, KS·Family Medicine

Summary: - 15th Street Family Care Center is a family medicine clinic operated by Southwest Medical Center in Liberal, Kansas. It serves as a key primary care site with multiple providers, including Nurse Practitioners Reyna Diaz-Aguilar and LaSasha Rosales and Dr. Tanya Pittman, offering new patient appointments. - The center emphasizes welcoming new patients, pediatric care, and personalized, compassionate care. It has regular updates and staff announcements on Southwest Medical Center’s linked communications. - Contact and location: 315 West 15th Street, Liberal, KS 67901 (HQ). Phone and scheduling information are highlighted in the facility’s posts and provider introductions. - Notable recent activity includes staff introductions, provider retirements, and announcements about new providers accepting patients at the 15th Street location.

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