Southwest Medical Center: Home
Federally Qualified Health Center (FQHC) • Liberal, KS • Since 1964
About
Southwest Medical Center is a nonprofit, community-owned acute care hospital in Liberal, Kansas. Key facts: - Founded: 1964; 101 beds - Serves the local community with care extending to a 5-state area (KS, OK, CO, TX, NM); service area population over 91,000 - Mission: “We Care.” Focus on quality healthcare close to home - Workforce and benefits: competitive compensation, PTO/extended illness, health/dental/vision, retirement, life insurance, relocation assistance - Size: about 49 employees (per highlights) with annual revenue around $34 million - Headquarters: Liberal, KS; primary address 315 West 15th Street, Liberal, KS 67901 - Contact: patientcarerep@swmedcenter.com; main phone 620-624-1651 - Website: swmedcenter.com If you’re seeking specific details (services offered, patient information, or employment opportunities), I can pull those from the site or highlight key departments.
Clinic Type
Federally Qualified Health Center (FQHC)
Address
555 W. 15th Street, Liberal, KS 67901
Phone
620.624.0702
patientcarerep@swmedcenter.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the contact number for Liberal Family Medicine Care Center?
620.556.4550
What is the new phone number for Liberal Family Medicine Care Center?
(620) 556-4550 (as announced for appointments, prescription refills, and all patient inquiries)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS/Medicare Care Compare: 3 out of 5 (CMS Overall Hospital Rating) (345 (HCAHPS survey))
- MedicalRecords.com: 2.9 out of 5 (123)
- Vivian Health: 3.6 out of 5 (14)
Patients praise
- Praise for specific surgeons and surgical teams by some patients
- Positive experiences reported by some staff members in professional reviews
- Instances of professional and kind staff cited in select patient accounts
Common complaints
- Concerns regarding billing practices, high costs, and perceived lack of transparency regarding insurance coverage
- Negative experiences with nursing and medical staff including reports of rudeness, unprofessionalism, and poor communication
- Dissatisfaction with ER wait times and quality of care, including claims of being dismissed without proper diagnosis or treatment
- Reports of racial bias and discriminatory behavior by staff
- Issues with post-surgical care, including negligence and delayed assistance
"Worst hospital ever! Charges you 3500 just to walk into the ER, this place is ran more of a business to make money than to actually help people."
— Clinic4All"I had surgery here and the entire staff from the ER, Endoscopy, & surgery teams were amazing! I highly recommend this hospital, the staff, & my surgeon Dr. Stierlen."
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Southwest Medical Center welcomes Nurse Practitioner Saira Ugarte to Knudsen Clinic for Women’s Health — Jul 11, 2025
- Williams: After losses, SWMC now making money — Jun 23, 2026
- SWMC Auxiliary hosts regional meeting in Liberal — May 8, 2026
- Area hospitals to partner with new Southwestern College program — Dec 10, 2025
- W. JEAN MORRIS — May 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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