Southwest Medical Center: Home
Pediatrics • Liberal, KS • Since 1964
About
Southwest Medical Center is a nonprofit, community-owned acute care hospital in Liberal, Kansas. Key points: - 101-bed facility serving Liberal and surrounding areas; service area spans Kansas, Oklahoma, Colorado, Texas, and New Mexico. - Founded in 1964; headquarters in Liberal, KS, with operations in Singapore noted in highlights. - Mission: “We Care.” Focus on quality healthcare close to home and expanding services with the latest technology. - About 49 employees; annual revenue around $34 million. - Benefits include competitive packages (paid time off/extended illness, health/dental/vision, retirement, life insurance) and relocation assistance. - Contact: patientcare representative at patientcarerep@swmedcenter.com; main phone: 620-624-1651. - Addresses: 315 West 15th Street, Liberal, KS 67901 (HQ).
Clinic Type
Pediatrics
Address
555 W. 15th Street, Liberal, KS 67901
Phone
+1(620)5564550
patientcarerep@swmedcenter.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is Liberal Family Medicine Care Center's new phone number?
The new phone number is (620) 556-4556.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.9/5 (123)
- Google Reviews: 2.2/5 (102)
- Clinic4All: 1.6/5 (7)
- Vivian Health: 3.6/5 (14)
Patients praise
- Some patients report high-quality, compassionate care from specific nursing and surgical teams
- Positive experiences noted with specific surgeons and providers
- Majority of patients in HCAHPS surveys indicate they would recommend the hospital
Common complaints
- Reports of rude, unprofessional, or dismissive staff and physician behavior
- Dissatisfaction with emergency room triage and wait times
- Concerns regarding billing practices and perceived high costs
- Perceived lack of clear communication from medical staff
"The nurses were amazing and each took time to get to know her and try to customize her care... We really appreciate the quality and thoroughness of her care."
— MedicalRecords.com User Review"The absolute WORST hospital anyone could go to. A year ago the ER dr dismissed my kidney infection & sepsis as a 'woman' issue... I just didn't want that DR to treat any other new mom the way I was treated. But it's very clear the priority of this hospital is the money, not to actually help the patients."
— Clinic4All User Review"she made me feel so worthless, And my pain was being completely disregarded... I would not recommend this place to anyone, make the drive to Meade hospital."
— OpenGovNY User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Southwest Medical Center welcomes Nurse Practitioner Saira Ugarte to Knudsen Clinic for Women’s Health — Jul 11, 2025
- Williams: After losses, SWMC now making money — Jun 23, 2026
- SWMC Auxiliary hosts regional meeting in Liberal — May 8, 2026
- Area hospitals to partner with new Southwestern College program — Dec 10, 2025
- W. JEAN MORRIS — May 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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